Comments on: Is telecoms in the Caribbean moving back to monopolies? https://ict-pulse.com/2015/03/telecoms-caribbean-moving-monopolies/?utm_source=rss&utm_medium=rss&utm_campaign=telecoms-caribbean-moving-monopolies&utm_source=rss&utm_medium=rss&utm_campaign=telecoms-caribbean-moving-monopolies Discussing ICT, telecommunications and technology Issues from a Caribbean perspective Sat, 08 Apr 2017 01:18:38 +0000 hourly 1 By: Michele Marius https://ict-pulse.com/2015/03/telecoms-caribbean-moving-monopolies/#comment-171789 Thu, 12 Mar 2015 14:19:09 +0000 http://www.ict-pulse.com/?p=73954#comment-171789 In reply to Hallam Hope.

Thanks Hallam

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By: Hallam Hope https://ict-pulse.com/2015/03/telecoms-caribbean-moving-monopolies/#comment-171777 Thu, 05 Mar 2015 02:07:59 +0000 http://www.ict-pulse.com/?p=73954#comment-171777 As I have suggested in regional and local media circles the basic issues remain : access to broadband to the home, ideally fibre, prompt responses and resolution of customer complaints, (the quality and standards of service issues basically) and better technology at “affordable” rates. So Yes the communications sector in the Caribbean is not unlike banking or any other where the changing economic situation coupled with small economies and low incomes are forcing mergers or even the exit of companies. I have argued that these new changes mean that there needs to be a new approach to addressing the changing market to guarantee the above consumer issues are addressed. We need to see consumer interests and media, particularly radio, utilised more effectively, so these issues are kept on the table until they are dealt with. There is no question a model can be designed to address these concerns but citizens have to stop depending on Governments and mobilise pro-liberalisation actions. Again, radio is critical, eg call-in programmes to go beyond complaining and push for resolution. Hallam Hope. hallamhope@gmail.com

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