Monday, 16 December 2024

Social media impact on adolescents

Caribbean – THE EDITOR: In today’s digital era, smartphones and social media platforms have become virtual companions for adolescents. These platforms not only connect users with friends and trending gossip, but also immerse them in the lives of influencers, celebrities and global events…more

What keeps regional cybersecurity experts awake at night

Caribbean – The panel discussion that comprised the second half of the ISC2 Scam Defence seminar on November 30 made clear some of the challenges that regional cybersecurity experts face… more

Car thieves go high tech

Jamaica – A device that was allegedly confiscated from two men, as they attempted to steal two vehicles at the Constant Spring tax office in St Andrew, has been confirmed to be a key re-programming gadget that allows criminals to steal a car within seconds, a senior police investigator has revealed… more

Digicel Jamaica announces key senior leadership appointments

Jamaica –  Digicel has announced key appointments to its local senior management team… more

St. Kitts and Nevis focused on digital transformation, advancing TVET

Saint Kitts and Nevis – Prime Minister of St. Kitts and Nevis Dr. Terrence Drew has reaffirmed his government’s commitment to advancing education and workforce training… more

Central Bank gets plaudits on e-money

Trinidad and Tobago – Mastercard’s country manager for Jamaica, T&T, Barbados and the Eastern Caribbean, Dalton Fowles, is commending this country’s Central Bank for doing a “pretty good job” in granting Electronic Money Issuer (EMI) licences, which continue to pave the way for T&T’s digital transformation journey… more

Ex-TSTT worker to repay union

Trinidad and Tobago – The High Court on Thursday reaffirmed a judgment against a former Telecommunications Services of Trinidad and Tobago (TSTT) employee, ordering her to repay a little over $.3 million to the Communications Workers Union(CWU)… more

MIC-IT celebrates 50 years of shaping futures in tech/voc education

Trinidad and Tobago – Minister in the Education Ministry Lisa Morris-Julian said MIC-IT’s celebration of 50 years in existence is not just a milestone but a testimony to the power of vision, hard work and unwavering commitment to the prosperity of TT’s people, country and future… more

Tuesday, 17 December 2024

WhatsApp scams continue, purported utility workers attempting to rob homes, what must be done?

Saint Kitts and Nevis – The VONNEWSLINE has received reports of WhatsApp scams and robbers, purporting to be technicians from the Cable in St. Kitts (which is an internet provider) and thus attempting to rob persons of household items… more

PNM and digital democracy

Trinidad and Tobago – THE PEOPLE’S National Movement (PNM), a cornerstone of TT’s political fabric, faces a defining moment as the country approaches the 2025 general election. With a legacy spanning decades, the party has demonstrated resilience in overcoming challenges… more

Scotiabank T&T to close two more branches in digital push

Trinidad and Tobago – SCOTIABANK Trinidad and Tobago will close its San Juan and Cunupia branches in February, bringing the total number of branch and service centre closures to five within four years… more

WiPay Remittance launches in Trinidad & Tobago

Trinidad and Tobago – The WiPay Group has officially launched its newest subsidiary, WiPay Remittance, marking a significant expansion into Trinidad and Tobago’s remittance market… more

Wednesday, 18 December 2024

Bahamas launches National Cyber Security strategic plan

Bahamas – The Bahamas has launched its National Cybersecurity Strategy (NCS) in a bid to better protect its digital infrastructure from rapidly-evolving online threats… more

Govt to begin using cloud-based system in first quarter of 2025

Bahamas – In the first quarter of 2025, the government is rolling out its Cloud Bahamas tool, designed to make government agencies in The Bahamas more efficient. The rollout will start with human capital management modules, a statement on the rollout revealed… more

National cybersecurity strategy launched to strengthen digital infrastructure

Bahamas – The Bahamas has worked towards strengthening its digital infrastructure with the official launch of the National Cybersecurity Strategy (NCS). Approved by the Cabinet, the strategy aims to strengthen the country’s cybersecurity framework amid the growing global threat of cyberattacks… more

Bridging the Digital Divide: Empowering Rural Communities Through Technology

Belize – In the remote areas of Stann Creek and Toledo Districts in Belize, access to technology has long been a challenge… more

KPMG survey: AI top priority for global CEOs

Caribbean – Top CEOs are backing their businesses to prosper in the face of declining confidence in the global economy, a KPMG survey of more than 1,300 corporate leaders from across the world finds… more

Strand Consult urges Caribbean policymakers to close $13-billion broadband investment gap

Caribbean – A new report from global research firm Strand Consult is calling for urgent action from Caribbean policymakers to close a broadband investment gap of US$8 billion to US$13 billion, which threatens to derail the region’s digital future… more

GLI Cayman Islands blockchain and cryptocurrency regulation 2025, seventh edition

Cayman Islands – Regulatory clarity in the digital assets and crypto space continues to be a moving target. Yet, the interest among policymakers and regulators worldwide has never been more pronounced… more

Scammers create fake Cayman Crypto Bank website

Cayman Islands – Fraudsters have created a fake crypto bank claiming to be based in Cayman in another effort to separate people from their hard earned cash. The Financial Reporting Authority (FRA) became aware of the “Cayman Crypto Bank” through the website… more

Digicel and MMG partner to offer seamless top-up experience in Guyana

Guyana – In a new partnership aimed at enhancing customer convenience, Digicel Guyana is pleased to announce that Digicel top-up is now available through Mobile Money Guyana (MMG), Digicel announced on Wednesday… more

One Guyana Digital Programme yields 365 graduates

Guyana – The first cohort of 365 persons has completed the  One Guyana Digital Programme, according to the Department of Public Information (DPI)… more

Technological Advancements and Infrastructure Investments Take Center Stage In Justice Sector Reform

Saint Kitts and Nevis – In his address during the 2025 Budget Debate, on Tuesday, December 17, 2024, the Honourable Garth Wilkin, Attorney General and Minister of Justice and Legal Affairs unveiled transformative initiatives aimed at modernising the justice system through technology and infrastructure development… more

Thursday, 19 December 2024

ACCA report: Embrace technology in audit

Caribbean – Digital tools and artificial intelligence are transforming the business landscape. But what does the digital revolution mean for audits and auditors – particularly those in smaller practices? … more

Caribbean risks being left behind without closing broadband investment gap – report

Caribbean – A new report published by international digital research firm Strand Consult indicates that big technology firms such as Netflix, Google and Meta are extracting an average of US$11.5 billion from Jamaica and the Caribbean annually without making any investments in the region’s mobile or fixed line network infrastructure… more

Globally in-demand AI skills

Caribbean – THE global job market is undergoing a seismic shift, with artificial intelligence (AI) at the heart of this transformation… more

Digicel customers now able to top up via MMG

Guyana – Digicel customers can now top-up their devices using the Mobile Money Guyana (MMG) platform… more

Simply Secure makes formal takeover of tTech Limited

Jamaica – Having acquired majority shares in the Jamaican-based technology company, tTech Limited (tTech), the Florida-based Simply Secure Limited has made a formal takeover of the company… more

2025 Budget Prepares Public To Utilise Tools For Digital Transformation

Saint Kitts and Nevis – The Government of St. Kitts and Nevis is pushing forward with its Digital Transformation Strategy recognising that technology and innovation are essential tools that are central to achieving the sustainable island state agenda… more

Electronic Identification System At The Forefront Of Government’s Digital Transformation Agenda In 2025

Saint Kitts and Nevis – The Honourable Konris Maynard commenced his presentation on the 2025 Budget Debate on December 19, 2024, by providing a comprehensive update on the government’s thrust towards full digital transformation, underpinned by the development and delivery of the Electronic Identification (eID) System that will enable seamless interactions between citizens and government services… more

CHTA Partners with C&W Business to Revolutionize Digital Transformation in Caribbean Tourism.

Sint Maarten – The Caribbean Hotel and Tourism Association (CHTA) has joined forces with Cable & Wireless Business (C&W Business) in a transformative partnership designed to spearhead digital innovation in the Caribbean’s tourism sector… more

Friday, 20 December 2024

Mastercard bullish on growth of digital payments

Caribbean – ushing to dethrone the use of cash locally, Mastercard said it continues to work towards bringing more solutions that will help to speed up the digital transformation agenda across Jamaica’s payment ecosystem… more

New CELIA submarine cable to connect Caribbean to the US

Caribbean – Members of the CELIA consortium introduce CELIA, a new high-capacity “express” cable in the Caribbean region connecting Aruba, Martinique, Antigua, Puerto Rico, and Boca Raton in Florida (U.S.)… more

Warning over scam ‘Cayman Crypto Bank’

Cayman Islands – Police and regulators are warning the public about a fake ‘Cayman Crypto Bank’… more

JamaicaEye going blind

Jamaica – National Security Minister Dr Horace Chang has revealed that the JamaicaEye surveillance network is now in shambles, owing to a shortage of personnel to maintain the system, causing several cameras to fail… more

Cyber convicts ordered to pay thousands of dollars and jailed for sharing sexual images

Saint Vincent and the Grenadines – A woman who posted and shared sexually explicit images of another woman online after accusing her of having an intimate relationship with her ex-boyfriend, was ordered to pay $39,000 and was sentenced to prison for 10 months, while her partner in the act was ordered to pay $37,500 and was jailed for 10 months… more

Local fishers welcome Digi-fish project

Saint Vincent and the Grenadines – A local fisher who has survived four boat mishaps at sea, can count himself a lucky man today as he lives to see I.T. being incorporated into fishing through the Digi-fish device to help improve safety of fishers while at sea… more

New Digi-fish project aims to improve safety at sea for fishers

Saint Vincent and the Grenadines – A project was launched last Monday, December 16, by the St Vincent and the Grenadines Environment Fund (SVGEF), where 30 Pelagic Data Systems(PDS) Digi-fish devices were distributed to fishers and boat owners. These devices will improve safety at sea, addressing the recent rise in cases of fishers being lost at sea… more

TATT begins digital television free to air testing

Trinidad and Tobago – The Telecommunications Authority of Trinidad and Tobago (TATT), in collaboration with the four free-to-air television service providers CCN TV6, Parliament TV, CNC3 and TTT, launched the digital terrestrial television signal using an ATSC 3.0 demonstration station installed at Express House on Thursday 05 December, 2024… more

Saturday, 21 December 2024

More cybersecurity awareness ‘needed’

Caribbean – Digital transformation has grown tremendously regionally for governments, the private sector, and customers in general. It has made the accessibility of public services, e-commerce, investments, education, and so on, easy, including the use of innovative technological services like digital wallets – all demonstrated in 2024… more

Sunday, 22 December 2024

Text message trouble

Jamaica – Dear Claudienne, I live in St James. I received a text message from Flow on my phone on 20/08/2024.The message stated… more

Images credit: günter (Pixabay); Wikipedia; Wikipedia; Wikipedia; Wikipedia; Wikimedia Commons;

At a time when credit card fraud is high, tap-to-pay (contactless) credit cards can seem like a blessing. First, you do not need to enter your personal identification number (PIN) with every charge, for which you might not enjoy any privacy whilst doing so. Second, and perhaps more importantly, you alone handle your card, limiting the potential for surreptitious misdeeds to occur in someone else’s hands, such as the cashier, who (depending on the individual or the store) is expected to take your card to swipe or insert into the card machine before you enter your PIN.

However, in recent weeks, some stores in Jamaica are no longer allowing customers to tap their credit cards or bank cards, reportedly due to an upsurge in fraud that has been occurring Thus, customers are expected to enter their PIN to authorise transactions.

How and why fraud is occurring, which in many instances seems to be due to lost or stolen credit cards, may require a separate exploration. The bigger issue may be the fact that the benefits of having contactless credit cards will not be enjoyed if that capability is not used.

How do contactless cards work?

A contactless card, also known as a “tap-to-pay” card, is a type of payment card equipped with radio frequency identification (RFID) or near-field communication (NFC) technology. When you tap or hold your card against the payment terminal, the NFC/RFID chip on your card transmits the necessary payment information to the payment terminal wirelessly, such as the card number, a one-time code, and other transaction details the bank needs to authenticate and execute the transaction.

Contactless cards were introduced to address several needs of both consumers and merchants, and have several advantages, including the following:

• Speed. Contactless payments allow for quick transactions, which could reduce checkout time.
• Ease of use. These cards do not require additional steps such as selecting payment choices from a keypad or entering a PIN.
• Improved card longevity. Unlike other cards with a magnetic stripe that must be swiped or those with a chip that must be inserted into a terminal and can deteriorate due to wear and tear, contactless cards are unlikely to become faulty over time.
• Increased hygiene. Contactless cards reduce the need for physical contact with public surfaces, such as a keypad or card reading terminal, which would have been especially applicable during the height of the COVID-19 pandemic, but it would also be relevant for other public health concerns, such as during flu season.
• Widespread adoption. Contactless terminals have been widely adopted, especially in more developed countries, to the point where chip and swipe payment options may not be as available. So for those travelling internationally, cards with tap-to-pay capabilities could be highly beneficial.

Having said this, some drawbacks of contactless cards should also be noted:

• Transaction limits. Contactless payments may have a transaction limit, which can vary, usually depending on the issuing institution. For larger purchases, you may still need to use a card with a chip or magnetic stripe or enter a PIN.
• Security risks. Contactless cards can be used without a PIN or signature, which can lead to unauthorised purchases if the card is lost or stolen, and may be the source of much of the recent fraud that has been reported in Jamaica.
• Limited use. Contactless cards may not be accepted at all (or even most) merchants, thus limiting their effectiveness and utility.
• Device security. Hackers can modify the NFC tags on smart devices, enabling the transfer of users’ private data to an unauthorised device.

Customers versus merchants

To be fair, contactless cards are still relatively new in the Caribbean region. Although they might have been available for around 10 years, it is only in the last few years – most likely due to the COVID-19 pandemic – that the issuance of cards with RFID/NFC technology has become the norm. Further, it is perhaps even more recently that merchants are being outfitted with card terminals that can facilitate contactless transactions. It may thus mean that consumers and merchants may not yet be as aware or as savvy as they ought to be when managing or interacting with these or other advanced technologies and ways to mitigate possible risks.

For example, card owners ought to manage their cards responsibly. Ideally, cards should be kept in a secure wallet or cardholder and never left unattended. It is also prudent not to allow others to handle your cards, as indicated earlier.

Second, card owners should be monitoring their transactions. Most Caribbean banks have online banking facilities, and the larger institutions may even have a mobile application. Hence, get into the habit of regularly reviewing your account transactions for any unfamiliar or unauthorised charges. Further, consider setting up transaction alerts, if the facility is available so that you can receive notifications of your card activity in real-time. Additionally, be prepared to report any lost or stolen cards or suspicious activity on your accounts to your financial institution as soon as possible.

Finally, it is strongly recommended that good digital hygiene, be implemented, such as using strong passwords for your online accounts and ensuring that you are using a secure network when going online to check your bank accounts. Strong passwords have been getting longer and tend to include special (non-alphanumeric) characters. Further, keep up to date on common scams and never provide personal or account information in response to unsolicited emails, text messages, or phone calls.

These practices will help card owners, at the very least, to be more vigilant, to manage their cards more responsibly, and to reduce their exposure to potential fraud.

However, merchants are also in a predicament. When card fraud occurs, it is usually the merchants who lose. Goods have been sold in good faith, but when fraudulent transactions are later identified, and the charges are reversed, merchants would have lost both their goods and revenue. Further, if these types of transactions occur (too) regularly, merchants could be blacklisted and possibly lose their privileges with credit companies, such as Visa and Mastercard.

The question thus is, “How to mitigate that risk?”

Managing the risk

An option that offers some rigour is to require customers to directly authorise the charges made, such as by entering a PIN. Further, to add another layer of security is to cross-check the name on the card with that on a government-issued identification (ID) card. So, customers would need to show an ID card and enter their PIN to authorise a transaction.  

Clearly, it does appear that we are taking a step backwards from tap-to-pay to entering PINs and showing IDs. However, card fraud is occurring, and on the rise generally, and more so in the Caribbean region. Further, the technologies used to facilitate contactless payments have not eliminated the risks to merchants. As a result, they may need to be more proactive and even restrictive in the types of payments they are prepared to accept.

Hence, although contactless payments might be here to stay, the Caribbean region may not be ready for their universal and almost exclusive adoption.

Image credit: wirestock (Freepik)

Monday, 9 December 2024

PM Dickon Mitchell to deliver keynote address at Connected Caribbean Summit

Caribbean – Prime Minister and Chairman of Caricom, the Honourable Dickon Mitchell, is poised to deliver the keynote address at the 2024 Connected Caribbean Summit… more

Over 100 schools in Curaçao to receive new digital infrastructure

Curaçao – More than 100 schools in Curaçao will receive new digital infrastructure, including high-speed fiber optic connections and modern ICT equipment… more

JBDC paving way for MSMES’ digital transition through EU-funded initiative

Jamaica – In an era when digital transformation is no longer optional but essential, the Jamaica Business Development Corporation (JBDC) is paving the way for micro, small, and medium-sized enterprises (MSMEs) to thrive in the digital economy… more

JM.live: Pioneering Digital Transformation for Jamaica’s Future

Jamaica – As the world continues its fast-paced digital evolution, one company is at the forefront of transforming Jamaica’s digital landscape… more

Young Innovators Shine Bright at CARIRI’s Power Up Competition Powered by bmobile

Trinidad and Tobago – What happens when young minds are given the tools to dream big? At CARIRI’s annual Power Up competition, powered by bmobile, innovation took center stage as two young visionaries presented groundbreaking ideas to transform education and agriculture… more

Tuesday, 10 December 2024

PM Dickon Mitchell to address Connected Caribbean Summit

Caribbean – The Prime Minister of Grenada Dickon Mitchell will on Tuesday, December 10, address the Connected Caribbean Summit (CCS) 2024 on the topic: “Action Time – Accelerating Caribbean Integration and Development”… more

Cross Roads gets free Wi-Fi as USF expands digital inclusivity programme

Jamaica – The commercial district of Cross Roads in St Andrew now has access to free Wi-Fi service as part of the Universal Service Fund’s (USF) Connect Ja Public Wi-Fi programme… more

New online platform seeks to level the playing field for car buyers in Jamaica

Jamaica – Entrepreneur Nike Henry has launched Virtual Showroom Automotive (VSA), an innovative online platform designed to make purchasing a vehicle more transparent, efficient, and customer-friendly… more

Government of SVG pushing for PayPal accessibility

Saint Vincent and the Grenadines – The Government of St. Vincent and the Grenadines (SVG), is said to be making significant strides in its ongoing negotiations with PayPal to enable access for Vincentians to the popular digital payment platform… more

Wednesday, 11 December 2024

Satellite providers in mobile, national security restrictions

Bahamas – Regulators are proposing that satellite communications providers must store Bahamas-generated data in this nation to comply with national security laws given the industry’s “strong interest” in entering this market… more

Starlink, Viasat licensed as URCA eyes satellite growth

Bahamas – The Utilities Regulation and Competition Authority (URCA) has seen “substantial growth” in demand for satellite service licensing, having issued licenses to major operators such as Starlink and Viasat. It has now launched a consultation on the Satellite Regulatory Framework to guide the development of the sector… more

‘Digital or bust’: Biz leaders want tax credit

Barbados – The Barbados Chamber of Commerce on Tuesday urged the government to fast-track the implementation of its digital transformation tax credit, warning that rising costs and growing cybersecurity threats are pressuring businesses to act now… more

Mastercard goes after micro merchants

Caribbean – PUSHING to grow acceptance across more segments of the population locally, payments giant Mastercard, through a pilot programme now underway in the second capital, is looking to onboard hundreds of micro merchants, particularly those in the craft sector… more

The digital dilemma

Jamaica – IN today’s fast-paced global economy, digital transformation is no longer optional for businesses; it is an imperative… more

Tech Beach Retreat hosts AI film festival in Jamaica

Jamaica – Tech Beach Retreat hosted an AI film festival, featuring an AI robot avatar, during the recent staging of the regional technology event in Jamaica… more

The digital dilemma

Jamaica – IN today’s fast-paced global economy, digital transformation is no longer optional for businesses; it is an imperative… more

THE STATE OF CYBERSECURITY IN JAMAICA: A COMPREHENSIVE OVERVIEW

Jamaica – AS THE digital eco­nomy expands glob­ally, cyber­se­cur­ity has emerged as a cru­cial pil­lar for safe­guard­ing online trans­ac­tions, pro­tect­ing private inform­a­tion, and ensur­ing busi­ness con­tinu­ity… more

Thursday, 12 December 2024

Cloud security expert warns mobile phone users to stop SMS messaging

Bahamas – A cloud security expert said a recent Federal Bureau of Investigation (FBI) warning for cellphone users to stop using SMS text messaging, and use encrypted messenger services like WhatsApp, is due to low security standards in the US and wider Americas… more

Beyond the 2019 Data Protection Act: Rebuilding Trust in Barbados’ Digital Future

Barbados – Writing this article has been uniquely challenging—not because of its technical complexity, but because it requires balancing fairness with my conflicted feelings about how cybersecurity and data privacy have been addressed in recent times… more

Uniting our youth against corruption: The digital battlefield

Jamaica – LAST MONDAY’S celebration of International Anti-Corruption Day, themed ‘Uniting with Youth Against Corruption: Shaping Tomorrow’s Integrity’, found us at a crossroads… more

Quite a MIC-IT milestone

Trinidad and Tobago – THE EDITOR: The attainment of the 50th anniversary of progress of the MIC Institute of Technology (MIC-IT) is quite a milestone. Examining continuous and relevant programmes that satisfy the needs of our country as done over the years, we must heartily commend the proactive nature of the institution… more

Friday, 13 December 2024

Gov’t to upgrade data centre amidst 2025 digital overhaul, MP Nicholas says

Antigua and Barbuda – The government is set to establish a new Tier 4 data centre on the island as part of its broader digital transformation agenda for 2025, Information Minister Melford Nicholas announced during his Budget presentation on Wednesday… more

Information Minister warns of further delays in implementing number portability

Antigua and Barbuda – The implementation of mobile number portability in Antigua and Barbuda will see further delays, with Information Minister Melford Nicholas expressing frustration that the initiative may not come on stream until the new year… more

Wayne Hull is new Flow Country Manager in Antigua and Barbuda

Antigua and Barbuda – C&W Communications, the operators of Flow, Flow Business, C&W Business and BTC, said it is pleased to announce the appointment of Wayne Hull as Country Manager of its operations in Antigua and Barbuda… more

Cable: $85m network spend to counter satellite challenge

Bahamas – Cable Bahamas’ multi-million fibre-optic network investment will enable it to face down the competitive threat posed by Elon Musk’s Starlink and rival satellite operators, its top executive asserted yesterday… more

Incentive offered to electronic communications license holders

Bahamas – The Utilities Regulation and Competition Authority (URCA) issued a statement yesterday to announce the release of the government’s new Electronic Communications Sector (ECS) Policy, which revealed that holders of a communication license will be eligible for reductions in their license fee as an incentive to invest at least $100,000 in implementing emerging technology anywhere in The Bahamas… more

New Electronic Communications Sector (ECS) policy published

Bahamas – The Utilities Regulation and Competition Authority (URCA) has announced the publication of the Government of The Bahamas’ new Electronic Communications Sector (ECS) Policy, which outlines strategic objectives to guide the nation’s electronic communications development… more

Telecoms company challenges ‘unfair and unlawful’ tax

Cayman Islands – Cayman’s telecoms regulator may have been erroneously charging taxes that have no basis in law, according to a lawsuit filed by internet provider C3… more

Some Flow customers in St. Andrew still affected after cables vandalized

Jamaica – Telecommunications provider, Flow, says it is still working to address the outage affecting internet, landline and cable customers in the Corporate Area, after some its wires were vandalised… more

Digital mapping of SVG expected to provide high quality data

Saint Vincent and the Grenadines – The Caribbean Digital Transformation Project is teaming up with the non-profit organisation This is PLACE to carry out digital mapping of St Vincent and the Grenadines (SVG)… more

Saturday, 14 December 2024

A bright future for Jamaica in cross-border e-commerce

Jamaica – On November 21, Dr Hugh Blake, Trade Administrator and CEO of The Trade Board Limited attended the prestigious World Internet Conference in Wuzhen, China where he spoke at the Sustainable Development of Cross-Border E-Commerce Forum, a key platform that showcased global leaders discussing the future of international trade and e-commerce… more

Sunday, 15 December 2024

How to protect your communications through encryption

Caribbean – After a sprawling hacking campaign exposed the communications of an unknown number of Americans, United States cybersecurity officials are advising people to use encryption in their communications… more

Training talent is the challenge for Dominican Republic to use and develop AI

Dominican Republic – Vocational training is the most important challenge facing the Dominican Republic in using and developing Artificial Intelligence (AI). When evaluated along with other Latin American countries, the scores obtained in this area are below the regional average, according to the Latin American Artificial Intelligence Index (ILIA)… more

Integrity Commission blocks threatening social media accounts

Jamaica – The Integrity Commission (IC) has moved to block some accounts across its social media platforms, ostensibly because of what it deems to be hateful and de-humanising commentary against the commission… more

Region must not be left behind in use of AI, says Bartlett

Jamaica – Minister of Tourism, Edmund Bartlett says the Caribbean region must not be left behind in taking advantage of artificial intelligence (AI) to propel the tourism sector forward… more

Images credit: Steve Buissinne (Pixabay); JBDC; Wikipedia; Wikipedia; Wikipedia; C3 Pure Fibre (Facebook)

Monday, 2 December 2024

Blue skies for microblogging?

Caribbean – All the buzz in social media has been about the “x-odus” from the platform formerly known as Twitter in the wake of the US presidential election and the role that its owner, Elon Musk visibly played during the campaign… more

Social media and the future

Caribbean – THE EDITOR:The results of the recent US election should provide a sobering moment to think about the nature of our media environment…more

Claro Puerto Rico modernizes its security infrastructure with Genetec Security Center

Puerto Rico – Genetec Inc. (“Genetec”), a technology leader in unified security, public safety, operations and business intelligence, reports that Claro, one of the largest telecommunications providers in Latin America, has been taking significant steps toward modernizing its security infrastructure in Puerto Rico, with the implementation of the Genetec™ Security Center unified security platform… more

Tuesday, 3 December 2024

Govt embraces digital, protective farming in food security drive

Barbados – Barbados is charting a new course in agriculture by integrating cutting-edge digital tools and protective farming techniques to bolster food security, enhance resilience to climate change, and modernise its farming practices… more

Grenada’s Mitchell to chair Special COTED on ICT

Caribbean – Chair of the Caribbean Community (CARICOM and Prime Minister of Grenada, the Hon. Dickon Mitchell, will preside over the 111th Special Meeting of the Council for Trade and Economic Development (COTED) on 5 December 2024, which will focus on Information and Communication Technology (ICT)… more

Central Bank approves new e-money issuer

Trinidad and Tobago – THE Central Bank has issued a provisional registration to e-money issuer WamNow Technologies Ltd, (WamNow), the bank said in a release on December 2… more

COSTAATT to work with Animae Caribe

Trinidad and Tobago – THE College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT) and Animae Caribe have signed a memorandum of understanding (MoU) aimed at revolutionising animation education and advancing the industry in the region… more

Wednesday, 4 December 2024

BTC ‘firing on all cylinders’ as 5G looms

Bahamas – The Bahamas Telecommunications Company’s (BTC) chief executive yesterday pledged to deliver “more innovation” in 2025 via 5G and improved connectivity, adding: “It feels like we’re firing on all cylinders.” … more

Local tech encourages Christmas bonuses to retain staff and boost morale

Bahamas – CEO of local tech company Plato Alpha Design and TriblockHR Duran Humes is encouraging companies that have the means to use Christmas bonuses to boost staff morale this year, and to continue to retain staff.… more

Costly attacks

Barbados – Countries pay thousands of dollars to recover from data breaches, but no one has quantified losses to the individual, says cybersecurity expert Edward Millington, nor have governments been held accountable… more

With smart card, pensioners lead public transport’s tech revolution

Barbados – The Transport Board has taken a bold step into the digital age of public transport with the launch of a smart card system designed to modernise public transit and improve efficiency… more

Connected Caribbean summit to be held in Miami

Caribbean – DEVELOPMENTS in entrepreneurship, artificial intelligence and regional policies will be the topics of discussion at the upcoming Connected Caribbean Summit (CCS) 2024, taking place in Miami, Florida from December 9-12… more

C&W Business reaffirms commitment to Caribbean innovation at Tech Beach Retreat

Caribbean  –  C&W Business has joined Tech Beach Retreat (TBR) organisers in welcoming scores of founders, global executives, and noteworthy investors in technology for the three-day summit that commences on Wednesday (December 4) at the Secrets Resort in Montego Bay… more

Grenada PM to chair special CARICOM information and technology meeting

Caribbean – The Honorable Dickon Mitchell, Prime Minister of Grenada and current Chair of the Caribbean Community (CARICOM), is set to lead the 111th Special Meeting of the Council for Trade and Economic Development (COTED) on December 5, 2024. The primary focus of this meeting will be Information and Communication Technology (ICT)… more

BTP represents Sint Maarten at strategic postal sector ministerial meeting.

Sint Maarten – Bureau Telecommunications and Post Sint Maarten (BTP) proudly participated in the Postal Sector Ministerial and CCE meetings (management meetings held for member countries to discuss regulatory and operational framework matters) organized by the Postal Union of the Americas, Spain and Portugal (UPAEP). This landmark event took place in El Salvador, bringing together key stakeholders from across the region to address pressing challenges in the postal sector… more

‘Beware of cyberbreaches for Christmas’

Trinidad and Tobago – Vice president of the International Information System Security Certification Consortium (ISC2) Caribbean Chapter, Ricardo Fraser, is encouraging online shoppers and consumers in general to be wary of scam calls and other cybersecurity breaches during the Christmas season… more

Thursday, 5 December 2024

Gov’t issues cybersecurity warning amid rising WhatsApp scams

British Virgin Islands – The Virgin Islands government has issued an alert to the public about social engineering attacks targeting WhatsApp users locally… more

CELIA submarine cable connecting the Caribbean to the United States

Caribbean – Members of the submarine cable agreement (CELIA) consortium have introduced CELIA, a new high-capacity “express” cable in the Caribbean region connecting Aruba, Martinique, Antigua, Puerto Rico, and Boca Raton in Florida (USA)… more

Mastercard underlines digital shift

Caribbean – Andrea Scerch, president of Mastercard’s Latin America and the Caribbean (LAC) says financial inclusion remains important for countries in region, noting that while some progress has been made there is still some work to do… more

One Communications supports UG students with data plan

Guyana – One Communications (formerly GTT) recently signed a new University of Guyana (UG) Student Plan agreement with the recently elected University of Guyana Student Society (UGSS) to help students in their studies, stay connected, and access critical academic resources, a release from the utility company stated on Tuesday… more

“Tech-Savvy Seniors Are Transforming their Lives at Sint Maarten Library.

Sint Maarten – The Sint Maarten Library proudly marked the successful completion of its 2024 Cyber-Seniors program with a heartfelt closing ceremony. This transformative initiative empowered 20 senior participants with essential technological skills, helping to bridge the digital divide and enhance their day-to-day lives… more

Friday, 6 December 2024

Cable targets 30,000 ‘reach’ with new network by end ‘25

Bahamas – Cable Bahamas is “aiming to reach” 30,000 subscribers with its new fibre-to-the home network by end-June 2025 while promising shareholders of “continued growth” in profits and earnings per share (EPS)… more

DIR: Just 1.3% of Family Island Airbnbs registered

Bahamas – The Department of Inland Revenue (DIR) yesterday asserted that just 1.3 percent, or 502 out of an estimated 38,000 Family Island vacation rental properties, are registered with it… more

Local businesses urged to take advantage of Amazon direct shipping

Bahamas – Deputy chairman of the Bahamas Trade Commission, Senator Barry Griffin, is encouraging businesses to look for the opportunities that will come with the introduction of Amazon direct shipping to The Bahamas, given that the e-commerce giant and online shopping are not going anywhere… more

Auditors highlight AI fraud threat, urge defences against digital deception

Barbados – In a stark warning to corporate Barbados, the nation’s top internal audit experts on Thursday sounded an alarm on a new digital menace: sophisticated fraud schemes powered by artificial intelligence that can replicate voices and faces with terrifying precision, potentially draining millions from unsuspecting businesses in seconds… more

‘The Caribbean is important to us’

Caribbean – Addressing concerns regarding lower levels of focus being given to Caribbean markets when compared to its Latin America counterparts, Mastercard’s country manager for Jamaica, Trinidad and Tobago, Barbados and the Eastern Caribbean Dalton Fowles has sought to make it clear that all customers across the LAC region is of equal importance to the global payments company… more

Flow working to fix cables damaged by vandals in St. Andrew

Jamaica – Telecommunications company, Flow Jamaica, says its crews are trying to repair the damage to its fibre cable by vandals in the Half Way Tree areaon Friday morning… more

TAJ says computer issue delaying reverse income tax credit payments

Jamaica – Senior Information officer at Tax Administration Jamaica Leighton Beckles, says a computer-related problem at the Accountant General’s office is the main reason for a delay in the payment of funds under the reverse income tax credit scheme… more

SMEs need help to shift from cash, says Mastercard

Trinidad and Tobago – Small and micro enterprises (SMEs) are vital drivers of economic progress but despite their importance, many in Latin America and the Caribbean remain heavily dependent on cash… more

Saturday, 7 December 2024

– Nil –

Sunday, 8 December 2024

Central Bank gets plaudits on e-money

Trinidad and Tobago – Mastercard’s country manager for Jamaica, T&T, Barbados and the Eastern Caribbean, Dalton Fowles, is commending this country’s Central Bank for doing a “pretty good job” in granting Electronic Money Issuer (EMI) licences, which continue to pave the way for T&T’s digital transformation journey… more

Images credit: Jon Tyson (Unsplash); Caribbean Jobs; Stabroek News; Wikipedia

Monday, 28 October 2024

The state of Caribbean digital transformation

Caribbean – It’s been two years since Digicel Business reported on the state of digital adoption in the Caribbean… more

Embrace AI, technology for brighter future in education

Guyana – President Irfaan Ali is urging educators in the Caribbean not to be unduly apprehensive about the potential impact of artificial intelligence (AI) on traditional teaching methods, but to embrace its challenges and opportunities as a tool for progress and potential to revolutionise personalised learning… more

Portmore set to become Jamaica’s ‘Silicon Valley’ amid push for parish status

Jamaica – Prime Minister Andrew Holness has announced ambitious plans to transform Portmore, St Catherine, into the ‘Silicon Valley of Jamaica’ and a key technology hub for the Caribbean… more

The future of Montego Bay’s BPO industry

Jamaica – Business process outsourcing (BPO) has emerged as a vital sector in Jamaica, alongside tourism, providing significant employment opportunities and contributing to the growth of the national economy… more

bmobile and CARIRI host 3,500 children at Innovation Camp

Trinidad and Tobago – In a strategic effort to prepare Trinidad and Tobago’s youth for the digital future, bmobile partnered with CARIRI to empower over 3,500 students through this year’s virtual Innovation Nation Training Camp.. more

Tech labs for special-needs schools

Trinidad and Tobago – FIVE special-needs schools have been selected to receive state-of-the-art technology labs through the Digicel Foundation’s Innovation Lab programme… more

Tuesday, 29 October 2024

Water payments to go online

British Virgin Islands – Starting in January, residents will be able to pay their water and sewerage bills online, Communications and Works Minister Kye Rymer announced Friday in the House of Assembly… more

How to protect yourself from scammers offering fake jobs

Caribbean – BETWEEN finding openings, sending out your resume and interviewing, looking for a job is tough. Now a growing trend of scammers impersonating recruiters is making it even harder… more

AI enhances BPOs, not replacing employees, says itel CEO Epstein

Jamaica – Founding chairman and CEO of itel International Yoni Epstein sought to allay fears that artificial intelligence (AI) and its by-products will replace human labour in the business process outsourcing industry, otherwise called the global services industry… more

Harvard expert to discuss AI and digital transformation at UWI Mona

Jamaica – The University of the West Indies, (The UWI) Mona Campus, in collaboration with VM Group Limited, will host the third in a series of Distinguished Lectures on November 7, 2024, titled “Digital Transformation. Generative AI and Strategy… more

Wednesday, 30 October 2024

Cyber security chief: Crooks getting better

Bahamas – The Bahamas’ cyber security chief yesterday called for shared resilience and information sharing to better combat threats in an increasingly digital world… more

C&W Charitable Foundation Champions Digital Access for All

Caribbean – Partners, supporters, and stakeholders are joining together with the Cable & Wireless Charitable Foundation (CWCF) on Friday, November 1 to raise funds dedicated to connecting communities and changing lives across the Caribbean… more

CXC launches AI-assisted literacy and numeracy to combat educational decline

Caribbean – The Caribbean Examinations Council (CXC) is utilizing artificial intelligence (AI) to improve its educational offerings, particularly in the areas of literacy and numeracy, as part of a larger digital transformation initiative, as stated by Dr. Wayne Wesley, the Registrar and Chief Executive Officer of CXC… more

Digicel and Flow lose first round of anti-trust lawsuit

Caribbean – Jamaica’s two telecommunications giants, Digicel and Flow have lost round one in an anti-trust lawsuit filed by pioneering Caribbean media and entertainment group VertiCast… more

More banks enabling card-blocking feature for customers

Jamaica – As consumers continue to tackle fraud, more commercial banks are enabling consumers to freeze/block their cards through digital means instead of having to wait to contact the bank to do the same on their card or account… more

Thursday, 31 October 2024

E-Litigation Portal fully in place – Supreme Court

Guyana – The Supreme Court of Judicature of Guyana yesterday said that it has completed the implementation of the e-litigation web portal for the Court of Appeal and High Court… more

Guyana on Tier 4 “Evolving” of Global Cybersecurity Index

Guyana – Even as the National Data Management Authority (NDMA) continues to train people across Guyana to strengthen cybersecurity in the public sector, the International Telecommunications Union (ITU) this year ranked the country as Tier 4 Evolving on its 2024 Global Cybersecurity Index (GCI)… more

NCB resolving Uber/Visa debit card transaction discrepancies

Jamaica – National Commercial Bank Jamaica Limited (NCBJ) says it has identified a technical issue affecting Uber transactions made by some customers using their Visa Debit cards and is actively addressing the discrepancy… more

Norbrook Transaction Services launches ePay cashless solution for schools

Jamaica – Norbrook Transaction Service Ltd (NTS), a subsidiary of Norbrook Equities Partners (NEP), has unveiled a digital payment solution that, it said, will revolutionise payment management within schools… more

Online property tax payments start today

Trinidad and Tobago – The online payment of property tax will come on stream from today, assured Finance Minister Colm Imbert… more

Friday, 1 November 2024

BTC upgrades contact center to improve customer care

Bahamas – BTC has upgraded its customer support capabilities with the launch of the Genesys Conversational Interactive Voice Response (IVR) platform at its Contact Center… more

‘Hold them accountable’: Hotels in Airbnb rescues

Bahamas – Hoteliers yesterday demanded that vacation rental owners be “held accountable” and pay their fair share in government taxes as several revealed how they “rescued” tourists from sub-standard properties… more

EU, partners champion human-centric digitalisation in Latin America, Caribbean

Caribbean – EVEN IF WE accept that technologies are neutral tools, deploying them in the real world always involves values and interests, sometimes competing. One of the most contested sectors is without a doubt digital infrastructure, a sector that has the potential to empower people, but also to oppress, exacerbate security risks and increase inequalities… more

Flow customers in eastern Curaçao face major service outage due to burnt cable incident

Curaçao – Flow customers in the eastern part of Curaçao experienced a significant outage on Friday morning after an incident involving a burned power cable, the internet provider confirmed via social media… more

Guyana on “evolving” tier of Global Cybersecurity Index

Guyana – Even as the National Data Management Authority (NDMA) continues to train people across Guyana to strengthen cybersecurity in the public sector, the International Telecommunications Union (ITU) this year ranked the country as evolving (Tier 4) on its 2024 Global Cybersecurity Index (GCI)… more

Industry leaders gather to ‘Unlock the Power of Cyber Intelligence’ at Guardsman cybersecurity event

Jamaica – Guardsman Cyber Intelligence, powered by Guardsman,  hosted an exclusive cybersecurity event on Tuesday, October 29, 2024, at The Serengeti, Hope Zoo, drawing industry leaders from across various sectors… more

Scotiabank Jamaica named World’s Best Consumer Digital Bank 2024

Jamaica – Scotiabank has been named among the Best Consumer Digital Bank Award 2024 winners by Global Finance (New York). The Bank also copped the prestigious award for its operations in The Bahamas, Cayman Islands and Turks and Caicos Islands… more

NHC Begins Land Preparation for New Smart Homes

Saint Kitts and Nevis – The Government of St. Kitts and Nevis has begun clearing lands for the construction of new smart homes, marking a significant step forward in its mission to provide affordable, high-quality, climate-resilient housing… more

TTSE looking at digital tracker of S&P 500

Trinidad and Tobago – It is extremely difficult to access foreign exchange for portfolio investing purposes… more

TSTT must pay $1.1m for breach of Blink service agreement

Trinidad and Tobago – A High Court judge has ordered the Telecommunications Services of Trinidad and Tobago (TSTT) to pay one of its vendors $1.1 million for breaching an agreement to provide field service agents for its Blink operations for three years in 2017… more

Saturday, 2 November 2024

Failure to report hacks hampers cyber-crime fight

Cayman Islands – It only takes 2.13 seconds for ransomware to deploy and seize complete control of a company’s or individual’s database, but getting that information back could take months… more

Sunday, 3 November 2024

 Top 10 social media tips for entrepreneurs for 2025

Caribbean – With 2025 nearly upon us, and the rapidly changing tides in social media, entrepreneurs can leverage the apps to build their brand, grow their businesses, reach new audiences, and achieve greater success… more

Launch of an online platform for registering individual businesses 

Haiti – On Thursday, October 31, 2024, James Monazard, the Minister of Trade and Industry (MCI), officially launched an online platform for registering individual businesses and searching for prior art and availability of business names… more

‘Banger’ complaints ring loud

Jamaica – SINCE the shutdown of the 2G network in Jamaica, the local organisation for rural women producers has received more than 100 complaints from its members, with challenges ranging from an inability to upgrade handsets due to cost, to lack of support to facilitate the transition… more

From frustration to resolution

Jamaica – Dear Claudienne,  I am writing to you on behalf of my uncle, who has been facing a frustrating and unresolved issue with Flow Jamaica… more

Image credits: congerdesign (Pixabay); Wikipedia; itelCX (Facebook); CXC; SeekVectorLogo; Flow (Facebook); Wikipedia

Monday, 14 October 2024

Telecom market battle heats up

Barbados – Cable and Wireless (Barbados) Limited (C&W) and Digicel have been battling it out for market supremacy since Government liberalised the telecommunications market about 20 years ago… more

Project to install 100,000 prepaid smart electricity meters

Haiti – Efforts to improve Haiti’s fragile power grid are moving forward with a $15 million project aimed at reducing commercial and technical losses by the Electricité d’Haïti (EDH) company… more

New customers can now open a Scotiabank account online

Jamaica – Scotiabank has announced that starting October 1, 2024, prospective clients in the Caribbean wishing to open an account can now do so entirely online… more

Tuesday, 15 October 2024

Anguilla benefits from AI boom with .ai domain surge

Anguilla – The artificial intelligence boom has benefited chatbot makers, computer scientists and Nvidia investors. It’s also providing an unusual windfall for Anguilla, a tiny island in the Caribbean… more

From outrage to action: Strengthening cybersecurity in Barbados

Barbados – Barbados often experiences a national outrage phenomenon that unfolds in predictable stages. It starts with disbelief, swiftly followed by collective outrage and an intense search for someone to blame. However, within nine to 12 days, the fervour dissipates, leaving the issue largely unresolved—a fleeting storm of public concern often termed a “12-day wonder”… more

Local group to challenge Cybercrime Bill before OAS human rights commission

Barbados – A delegation of Barbadian citizens, calling themselves the ‘Loyal Opposition’, has been granted a hearing before the Inter-American Commission on Human Rights to challenge the government’s proposed Cybercrime Bill 2024… more

PSVs to go cashless soon

Barbados – Public service vehicles (PSVs) and taxis will soon adopt a cashless payment system, set to be introduced in the coming weeks, the project’s technical coordinator Dwayne Roach said Monday.  more

Bridging the Grey Digital Divide in Belize

Belize – The digital gap, often called the grey digital divide, is a real challenge for older folks trying to navigate the digital world. Studies show this divide can lead to isolation, limited access to services, online vulnerabilities, and fewer learning opportunities… more

Four CARICOM States Pilot Digital TVET Delivery Initiative

Caribbean – Four CARICOM Member States are participating in the pilot phase of the Digitalisation of Technical and Vocational Education and Training (TVET) Delivery Project. This crucial effort is poised to transform how the people of the Caribbean Community access instructional programmes or courses that focus on the skills required for a specific job function or trade… more

Jamaica’s Cutting-Edge Land Management Innovations Showcased to Visiting Delegation

Jamaica – The National Land Agency (NLA) recently hosted members of a St. Vincent and the Grenadines delegation that visited to explore Jamaica’s advancements in digital transformation, particularly in the areas of land titling and geospatial technology… more

Online shopping tax generates $369.4m for Govt

Trinidad and Tobago – AFTER introducing a 7 per cent tax on online purchases in 2016, the Government has earned $369,356,286 in the eight years since its implementation… more

Wednesday, 16 October 2024

‘Last resort’: URCA licensees ‘flouting’ annual fee payment

Bahamas – Communications providers have been reassured by regulators that revoking their licence for non-payment of fees “is a penalty of last resort” given that “many have flouted the obligation” to pay what is due… more

MobileAssist® unveils web extensions for enhanced online payment solutions

Bahamas – A local fintech solutions company has launched new web extensions that enable customers to access services directly through their web browser, providing a more convenient payment experience… more

URCA acknowledges concerns over timing of ECS licenses consultation

Bahamas – Cable Bahamas and the Bahamas Telecommunications Company Ltd, the country’s two major communications providers, expressed concerns over the timing of URCA’s consultation on modifications and variations to Electronic Communications Sector (ECS) licenses, with BTC contending that it had been “left until the last hour,” having been issued just weeks before its license expiry, which left insufficient time for review and feedback… more

URCA finalizes 2024 ECS license review

Bahamas – The Utilities Regulation and Competition Authority (URCA) officially released its final determination on the Modifications and Variations to the Electronic Communications Sector (ECS) Individual Licences, Class Licences, and Exemptions following an extensive public consultation process… more

Penn bemoans outsourced financial services jobs

British Virgin Islands – Eighth District Representative Marlon Penn has expressed concern over the shifting of traditional financial services roles to outsourced labour… more

Itelbpo embraces AI, launches ‘itelligence’

Jamaica – Artificial Intelligence is transforming the local business process outsourcing (BPO) sector as is evidenced by the unveiling of ‘itelligence’ by itelbpo… more

Thursday, 17 October 2024

Payments provider unveils three web-based platforms

Bahamas – A Bahamian financial technology provider says it has launched three new web extensions to give consumers greater flexibility in accessing these services directly through their web browser… more

AG: Govt to stand by controversial Cybercrime Bill

Barbados – The government confirmed Wednesday that it will defend its controversial Cybercrime Bill at a hearing before the Washington-based Inter-American Commission on Human Rights (IACHR) in November… more

‘Urgent threat’ to critical infrastructure, warns cybersecurity expert

Barbados – Barbados is facing an urgent need to strengthen its cybersecurity measures to protect critical national infrastructure, following recent data breaches at major institutions, according to cybersecurity expert Dr Curtis Charles… more

AI can transform accounting

Caribbean – Accountants are taking a leading role in shaping artificial intelligence (AI) and data strategies across businesses… more

Be Smart app aims to reduce stigma, challenges faced by vulnerable groups

Caribbean – The Caribbean Vulnerable Communities Coalition (CVC) has introduced the Be Smart status application, an innovative tool that aims to address specific cultural and societal challenges faced by vulnerable groups in the country… more

ECTEL Champions The EC Bill At CTU ICT Week 2024

Caribbean – The Eastern Caribbean Telecommunications Authority (ECTEL) proudly participated in the Caribbean Telecommunications Union’s (CTU) ICT Week 2024, held under the theme “Bridging Technologies for a Sustainable and Inclusive Future”… more

Opportunities for small businesses to adopt generative AI

Caribbean – The recently held regional colloquium during Small Business Week focused heavily on the digital transformation occurring globally and its impact on business. Particular emphasis was on the emergence of generative AI and its potential to change the way business is done in both the private and public sectors… more

Whatsapp Is Free, But How Much Does It Cost?

Caribbean – The number of WhatsApp users in St. Kitts and Nevis is estimated to be a significant portion of the population, given that smartphone penetration is high and WhatsApp is the dominant messaging platform across the Caribbean… more

NCB launches block/unblock feature for debit cards in mobile app

Jamaica – National Commercial Bank Jamaica Limited (NCBJ) has introduced a new feature in its mobile app that allows customers to instantly block and unblock their debit cards in case of loss, theft, suspicious activity, or to manage their spending… more

Friday, 18 October 2024

The Cybercrime Bill: A necessary shield for Barbados’ digital future

Barbados – The rise of cyber threats has made cybersecurity a global priority. In Barbados, the Cybercrime Bill is a crucial step toward protecting the nation from digital crimes. While some Bajans may express concerns about the Bill’s implications, it is vital to recognise the daily risks the country faces due to resistance to these protections… more

Data Users Conference Seeks to Improve Data Collection

Belize – In observance of Caribbean Statistics Day, the Statistical Institute of Belize (S.I.B.) hosted its Second Annual Data Users Conference in Belize City today. The event featured presentations from various data-driven organisations, highlighting the SIB’s work and how statistics can be utilised to enhance their efforts. While statistics hold great potential, the conference also addressed both the strengths and weaknesses within the system… more

“Volatile relationship!” CCT explains split with Heritage and Tola Radio

British Virgin Islands – Caribbean Cellular Telephone Limited (CCT) wishes to clarify recent discussions in the public domain concerning the termination of our service exchange agreement with Mr. Floyd “Heritage” Burnett and Tola Radio… more

AI Summit Explores Potential Benefits Of Technology

Caribbean – The present and future opportunities and challenges posed by the evolving advent of artificial intelligence (AI) were explored at the recent AI Summit Saint Lucia hosted as part of activities marking Productivity Awareness Week… more

Businesses urged to strengthen cybersecurity systems

Jamaica – Business leaders are being urged to take decisive actions to strengthen their cybersecurity systems… more

Jamaica Customs mobile app gains 7,300 subscribers in first year; electronic bill of lading coming

Jamaica – Jamaica Customs Agency has collected over $7 billion in duties through its mobile app that now has more than 7,000 registered users a year after its introduction… more

From paper to pixels: A Million Government Documents to Be Digitized Through Trust Fund Activity

Sint Maarten – The Government of Sint Maarten is entering a new digital era, with a transformative activity tasked with converting one million paper documents into digital files by 2026… more

Saturday, 19 October 2024

BDF Cyber Unit leading investigation into Revenue Authority hack

Barbados – Three weeks after a major data breach at the Barbados Revenue Authority led to personal information and vehicle registration documents being offered for sale online, officials say there’s no evidence any of the stolen data was used for fraud or other harmful activities… more

FiX25 to help build out global fintech innovation in the Caribbean

Barbados – The international Fintech Islands Experience (FiX) returns to the Caribbean for its third successive year, focusing on three core pillars as it seeks to fulfil its mission to build out the fintech ecosystem in the region… more

Govt app to compare prices

Barbados – Government is closely monitoring food prices across major supermarket chains and inspectors will check anything that is outside the margin… more

Scotiabank wins Best Mobile Banking App Award again

Caribbean – Scotiabank has been awarded by Global Finance for having the Best Mobile Banking App in Barbados for the second consecutive year… more

Bridging the Digital Divide: Universal Service Fund Powers New Community Wi-Fi Project

Saint Lucia – A new chapter in digital accessibility begins for the Marchand community as the Universal Service Fund (USF) Office of the National Telecommunications Regulatory Commission – Saint Lucia, launches a much-needed Community Wi-Fi Project… more

Cashless society vs cashless transactions

Trinidad and Tobago – AS WE embrace the digital shift in our economy, it is vital for consumers to understand the difference between cashless transactions and a cashless society. While these terms may seem similar, they represent different concepts… more

Sunday, 20 October 2024

TOTALTEC Inc. launches E-Learning platform to equip Guyanese workforce with ‘in-demand’ skills

Guyana – TOTALTEC Inc., a 100% Guyanese-owned Company, on Friday has announced the launch of an innovative multi-sector e-learning platform, designed to equip the Guyanese workforce with in-demand skills… more

3D printing in healthcare can change lives

Jamaica – Motor vehicle crashes have been a perennial problem for Jamaica and with the influx of small motorbikes over the last few years, it remains a major concern in every way, including for public health… more

Jamaican Digital pioneer Kemal Brown to address Horasis Global Meeting in Brazil

Jamaica – Kemal Brown, founder and chief executive officer of Digita Global Marketing, a thought leader in digital transformation, is set to share his insights on Brazil’s journey toward full digitization at the prestigious Horasis Global Meeting, October 25-26, in Vitória, Brazil… more

Images credit:  Anna Keibalo (Unsplash); The Bahamas Weekly; Wikipedia; Wikipedia; Wikipedia;

Monday, 30 September 2024

Barbados Revenue Authority files listed for sale by threat actors

Barbados – Records from the Barbados Revenue Authority such as property tax records and vehicle owner’s registration records are being offered for sale, but is the government even aware that personal information has been acquired and is at risk of misuse? … more

Facial Recognition Software Potentially Coming to Belize

Belize – The Belize Police Department is working towards acquiring facial recognition software to increase public safety… more

Artificial intelligence may help crack down on money crime

British Virgin Islands – The BVI Financial Investigation Agency may soon use artificial intelligence to crack down on child sexual exploitation, human smuggling and other illicit activity as it intensifies its efforts following recent criticism of the territory’s ability to fight money crime, according to FIA Director Errol George… more

Online payment option for property tax by October 31

Trinidad and Tobago – FINANCE Minister Colm Imbert has said there will be an online payment option for property tax by or before October 31… more

Tuesday, 1 October 2024

 230 GB data breach tints reputation of Revenue Authority: Vehicle Registration offline as offenders tracked

Barbados – The Barbados Revenue Authority is aware that there is some vehicle registration application information circulating on the internet and social media and is actively investigating the incident… more

BRA, police investigating data breach

Barbados – The Barbados Revenue Authority (BRA) and police are investigating a reported breach of its vehicle registration data… more

Flow BVI welcomes Maria De Grads as its new General Manager

British Virgin Islands – C&W Communications, operators of the Flow, Flow Business, C&W Business, and BTC brands in the Caribbean, is pleased to announce the appointment of Maria De Grads as the new General Manager of Flow British Virgin Islands effective October 1, the first female leader in the company’s 58-year history of operations in the Territory… more

New Regulatory Unit For Harmonising Digital Transformation To Feature At CTU ICT Week

Caribbean – The establishment of a new regulatory unit to harmonise digital transformation efforts in the Caribbean is on the agenda at CTU ICT Week 2024, being held at the St. Kitts Marriott Resort from September 30 to October 04, 2024… more

Youth Urged To Help Older Person As Caribbean Pushes Digital Transformation

Caribbean –  Basseterre, St. Kitts, October 01, 2024 (SKNIS): Strategies to push forward Digital Transformation in the Caribbean are being discussed by delegates participating in the Caribbean Telecommunication Union Information and Communication Technology (CTU ICT) Week taking place in St. Kitts and Nevis from September 30 to October 04, 2024… more

Jamaica’s digital growth: Investment opportunities in the nation’s tech transformation

Jamaica – AMID A global race towards digital economies, the Government of Jamaica is seizing the moment with a robust digital-transformation initiative to unlock new investment opportunities in fintech innovation and technology infrastructure… more

Wednesday, 2 October 2024

Customer event gives BTC chance to hear their views

Bahamas – A DAY of customer appreciation and feedback was held yesterday by Bahamas Telecommunications Company (BTC) – the second year running for the luncheon that seeks to receive feedback from customers on how services can be improved… more

‘Embrace’ AI opportunities

Barbados – Two academics are urging Barbadians to embrace the creative opportunities being provided by Artificial Intelligence… more

Hackers claim access to BRA’s admin portal

Barbados – The Barbados Revenue Authority (BRA) is working with police to investigate a breach of its vehicle registration system, amid growing concerns over the security and privacy of stakeholders’ data… more

Cuban province to host 2nd Fair on Digital Transformation

Cuba – From Nov. 12 to 14, the eastern province of Santiago de Cuba will host the 2nd edition of the Digital Transformation Fair (Fetdi by its Spanish acronym), with the aim of training digital skills through the innovative application of technologies such as artificial intelligence (AI)… more

Caribbean Digital Transformation Project provides training to boost national cyber security

Dominica – The Caribbean Digital Transformation Project’s Project Implementation Unit, operating under the Ministry of Public Works, Public Utilities, and Digital Economy, organized the CSIRTAMERICA Week in Dominica from September 24 to 27, 2024… more

AI moves in on job market disruptions

Jamaica – Already proven to make difficult tasks much easier, the integration of artificial intelligence (AI) in a number of fields has, in the last few years, significantly revolutionised labour markets and how people work, a phenomenon which experts believe is catching on with great speed locally… more

Cyberattacks continue to trend down as vulnerabilities remedied

Jamaica – A significant drop in vulnerabilities is being attributed to the more than 70 per cent reduction in attempted cyberattacks on local networks seen since the start of this year… more

Information minister urges JIS to combat misinformation

Jamaica – Minister without Portfolio in the Office of the Prime Minister with responsibility for Information, Skills and Digital Transformation, Senator Dr Dana Morris Dixon, has underscored the role of the Jamaica Information Service (JIS) in combatting misinformation… more

Thursday, 3 October 2024

‘88,000 homes’ connected to fibre internet, as Cable Bahamas reveals results

Bahamas – CABLE Bahamas CEO and president Franklyn Butler says he is “extremely pleased” as more than 88,000 homes are now connected to fibre internet… more

$1bn FTX Bahamas claims hit if Chapter 11 plan fails

Bahamas – FTX’s Bahamas liquidators have received more than $1bn in claims from over 44,000 creditors as they urged a US judge to accept the crypto exchange’s Chapter 11 reorganisation plan… more

Aliv ‘where we need to be’ through $90m raise

Bahamas – Aliv’s latest $90m capital raise “takes us where we need to be” by “cleaning up” multiple inter-company loans and providing funds for capital investment, Cable Bahamas’ top executive disclosed yesterday… more

BTC pledges ‘new technology’ for long-suffering Eleutherans

Bahamas – The Bahamas Telecommunications Company (BTC) is planning to “soon trial new technology” on Eleuthera that will improve the island’s broadband Internet connectivity amid multiple outage complaints… more

BTC postpaid customers get $1k in cash when adding a fiber plan

Bahamas – BTC has announced the introduction of its “Premier Club” loyalty program, offering exclusive rewards and benefits, which will be available to postpaid customers in its first phase… more

GEO-blocking ‘hampers digital creators’

Barbados – Barbadian content creators are being shut out of monetising their work on major platforms like YouTube and Spotify due to geo-blocking, hampering efforts to boost the island’s orange economy, industry leaders warned… more

Harper urges urgent action as BRA breach exposes personal info

Barbados – Charging that the Barbados Revenue Authority (BRA) might have suffered the most extensive data leak to date, cybersecurity expert Niel Harper warned that a massive amount of sensitive information has been exposed and blasted the government’s response as inadequate… more

60% of Caribbean organisations delayed in digital transformation

Caribbean –  The Digicel Business Digital Transformation Report also contains key insights for specific industries and groups, including hospitality, financial services, government/public sector and small and medium-sized enterprises… more

Cybersecurity Forum Builds A Safer Digital Future For Leaders And Students

Caribbean –  The importance of a strong and resilient cybersecurity system was emphasised at a Cybersecurity Awareness Forum held at the St. Kitts Marriott Resort on October 03, 2024. The event brought together public and private sector officials from St. Kitts and Nevis, regional representatives and local secondary school students… more

E-Litigation portal for Guyana’s High Court and Court of Appeal set to roll out

Guyana – The Supreme Court of Judicature in Guyana on Tuesday announced that it is nearing the completion of an e-litigation web portal for the Court of Appeal and the High Court which will mark a major transformation in the country’s judicial system… more

Design Privacy trains HR professionals in data privacy

Jamaica – As data privacy regulations become entrenched in company policy, the role of human resource (HR) professionals will become more critical in encouraging compliance and treating with breaches… more

Digicel Foundation to put more tech labs in panyards

Trinidad and Tobago – The Digicel Foundation is again partnering with the pan fraternity to install technology labs at panyards throughout Trinidad and Tobago… more

Digicel gives up e-money issuer licence

Trinidad and Tobago – MYCASH (Trinidad & Tobago) Ltd, a subsidiary of Digicel, confirmed yesterday that it had “voluntarily” surrendered its provisional registration as an e-money issuer in this country… more

Tourism minister: E-passports, online departure/arrival forms will improve sector

Trinidad and Tobago – TOURISM Minister Randall Mitchell says the introduction of e-passports and online arrival/departure forms to TT will improve the industry… more

Friday, 4 October 2024

Caddle: Gov’t doing what’s required, probe continues into BRA data breach

Barbados – Amid calls for authorities to come clean on the full extent of this week’s Barbados Revenue Authority (BRA) data breach, Minister of Industry, Innovation, Science and Technology Marsha Caddle says the teams investigating the incident must be given time to do their work… more

C&W Communications appoints Santiago Londono as chief commercial officer, B2B

Caribbean – C&W Communications has appointed Santiago Londono as chief commercial officer, B2B, effective October 1, 2024… more

Digicel Business 2024 report: 60% delayed in digital transformation

Caribbean – DIGICEL Business has launched its third Digital Transformation Report, in collaboration with Symptai Consulting Ltd, and delved into the progress and challenges faced by businesses across the region… more

Children being exposed to inappropriate content on social media

Jamaica – There is a call for attention to be given to the issue of children being exposed to inappropriate content on social media… more

Mastercard phasing in stronger fraud protection

Jamaica – MASTERCARD is currently in the process of phasing out the requirement for shoppers in the region to enter their 16-digit card number when checking out online, replacing it instead with randomly generated numbers on a token in an effort to tamp down on the rising incidents of online fraud. The process called ‘tokenisation’ is often backed by biometric authentication… more

Saturday, 5 October 2024

111 ICT hubs operational in hinterland – PM

Guyana – Prime Minister Mark Phillips has underscored the  advancements made in the ICT Access and E-Services for Hinterland, Poor, and Remote Communities Project… more

Supreme Court in soft launch of E-Litigation platform

Guyana – The Supreme Court of Judicature held a soft launch of its e-litigation system for the High Courts of Essequibo, Demerara and Berbice yesterday… more

Expanding Internet Access to the Poor, Elderly, Physically Challenged in Soufriere

Saint Lucia – The Universal Service Fund Office of the National Telecommunications Regulatory Commission – St. Lucia, has announced a new project aimed at expanding efficient access to the internet for the poor, elderly, and physically challenged in Soufriere… more

Online blows for Hyatt over ‘cashless’ advertisement

Trinidad and Tobago – Government-owned Hyatt Regency hotel had to delete a social media post and apologise after it announced that effective November 1, local currency was not going to be accepted as payment for services… more

Sunday, 6 October 2024

No jobs lost

Jamaica – Ibex Global Jamaica Limited has hit back at concerns that it is scaling back its operation in Jamaica based on Ibex Global Limited’s financial reports… more

Images credit:  Andrys Stienstra (Pixabay); Wikipedia; Wikipedia; Wikipedia; Aliv; Wikimedia Commons; Wikipedia

Monday, 23 September 2024

Digital banking drive holds week-long event

Bahamas – Bahamian financial services providers have teamed with the Central Bank for a week-long drive aimed at improving consumer confidence and understanding when it comes to digital banking… more

DEREK SMITH: AI governance vital to corporate futures

Caribbean – Artificial Intelligence (AI) has transformed industries by improving decision-making, streamlining operations and enhancing customer experiences. The risks associated with AI, however, are also substantial… more

Digitization Key Driver On Road To Security And Prosperity In Guyana.

Guyana – Guyana is driving forwards in its national digitisation efforts, which promise to improve comfort, security, and business expansion across the country, according to a recent statement by Dr Bharrat Jagdeo, General Secretary of the People’s Progressive Party… more

Paperless border management system for ports of entry – Jagdeo

Guyana – The Government of Guyana is on a quest to implement paperless system by introducing blockchain technology in some of its agencies, as part of efforts to enhance cyber security… more

Tuesday, 24 September 2024

BVI robotics team to compete in global competition in Greece

British Virgin Islands – A team of five students from the British Virgin Islands has recently departed for Athens, Greece, to compete in a prestigious global robotics competition… more

Guyana Formally Joins The EU LAC Digital Alliance

Guyana – This will unlock great opportunities for partnership and financial support through EU regional programmes for the benefit of Guyanese… more

A taxing time for all

Trinidad and Tobago – On Tuesday, Finance Minister Colm Imbert promised a solution to the problems with payment that has dogged the resumption of property tax collection… more

Wednesday, 25 September 2024

Minister Sutherland says innovative building technologies being examined

Barbados – Minister of Housing Dwight Sutherland says the government is actively working on finding innovative building technologies as it expands the island’s housing stock, and has identified one that could help reduce indoor air quality issues and reduce maintenance costs… more

(Op-ed) Leave No “Foodprint”: Technological Innovations to Prevent and Reduce Food Losses and Waste

Belize – The United Nations General Assembly established September 29 as the International Day of Awareness of Food Loss and Waste to promote policies that reduce poverty and hunger and help combat climate change… more

PAHO and MoH unveil Clinical Data Exchange Platform

Belize – A process of digitization of Belize’s health records is currently taking place in the country. The Pan American Health Organization (PAHO), in partnership with the Ministry of Health and Wellness (MoH), unveiled on September 19 at the Western Regional Hospital in Belmopan the Clinical Data Exchange Platform (CDEP), which utilizes a combination of open-source platforms—with funding coming primarily from the European Union (EU)… more

MoneyGram resumes operations after cyberattack           

British Virgin Islands – MoneyGram BVI has resumed operational services following a days-long cyberattack that impacted the company globally… more

Principles on Right to Information for Small Island Developing States

Caribbean – Today, as a pre-International Right to Know Day event, the Centre for Law and Democracy (CLD) is releasing its Principles on Right to Information for Small Island Developing States: The Case of the Pacific… more

Large BPO firm Ibex closes two contact centres, slashes desks by a third

Jamaica – Global outsourcing company Ibex has scaled back its operations in Jamaica, closing two centres, and eliminating one-third of its contact desks, in the process… more

ORTT recipient Prof Hosein: Trinidad and Tobago must complete digital transformation

Trinidad and Tobago – ORDER of the Republic (ORTT) recipient Prof Patrick Hosein says Trinidad and Tobago needs to complete its digital transformation and build out its technological basics in order not to be left behind in an increasingly technology-based world… more

Thursday, 26 September 2024

Professor Robinson tells small businesses: Use of AI not cheating

Barbados – Small businesses must overcome the stigma associated with using artificial intelligence (AI) tools like ChatGPT and Grammarly if they want to unlock greater productivity and growth, Pro Vice-Chancellor and Principal of the Five Islands Campus of the University of the West Indies, Professor Justin Robinson has declared… more

Online entry system to cut wait at ports

British Virgin Islands – Starting next week, travellers will no longer have to complete paper forms before entering the Virgin Islands, officials announced Friday… more

Bridging the digital divide

Caribbean – Dear AFETT, I’m a millennial woman. Having grown up in the 80s without technology, I am having a difficult time gravitating to the evolving digital world that we currently live in… more

Empowering MSMEs through digitalisation: Driving financial inclusion and sustainable growth

Caribbean – In today’s digital age, businesses of all sizes are increasingly aware of the need to move from manual systems to digital solutions for financial management. Not only does embracing digital technology help companies stay ahead of the curve, but it also meets the shifting consumer demands for seamless, secure, and faster digital experiences… more

LATAM and Caribbean embrace DPI, led by Guyana’s digital ID and biometrics push

Caribbean – Latin America and the Caribbean have been leveraging technology to enhance public services, drive economic growth, and improve security, with digital public infrastructure (DPI) at the core… more

Mobile apps critical to thrive in digital world

Caribbean – In today’s fast-paced digital world, mobile apps have become an integral part of business strategies, shaping how companies operate, interact with customers and drive growth… more

Telecommunications challenges halt voter registration at St George NE sub-office

Grenada – St George North-East PEO Sub Office unable to process applications due to no internet connectivity… more

Blockchain technology emphasizes rights over assets

Guyana – Dear Editor, My interest in Blockchain technology has grown since being the coordinator of the National Payment Strategy Project in Guyana. Recently, Vice President Dr. Bharrat Jagdeo, at his weekly press conference, indicated that Guyana would introduce Blockchain at Lands and Survey and the Guyana Geology and Mines Commission (GGMC)… more

Amcham: Trinidad and Tobago’s economic development hinges on digital acceleration

Trinidad and Tobago – WITH the International Monetary Fund (IMF) projecting moderate growth of 2.4 per cent for TT, the American Chamber of Commerce of TT (AmchamTT) has called on the government to enact strategic reforms and investments to maintain this momentum… more

Friday, 27 September 2024

Senior Citizen Digital Skills Training Program Launched in Belize

Belize – A new initiative has been unveiled to enhance the digital ability of senior citizens in Belize. The Senior Citizen Digital Skills Training Program will bring together elders from all corners of the country, pairing them with tech-savvy students from the University of Belize… more

C&W to train graduates

Caribbean – C&W Communications recruited three young professionals for its highly competitive graduate programme which it said reflects its “unwavering commitment to attracting, nurturing, and developing regional talent to drive its future leadership and growth.” … more

Emerging trends and innovations in B2B management software

Caribbean – B2B or business-to-business management software depends on digital technology advances to keep competitive and moving forward in a very dynamic environment… more

Acquity BPO to close operations here

Guyana – Acquity BPO has advised employees that it is closing its operations here at Goedverwagting  effective October 15 due to increased operating expenses… more

BGLC deploying tech to monitor slots amid wavering gambling revenue

Jamaica – While there has been a marginal increase in people placing bets, playing lottery games or betting in gaming lounges, the take is down, new data from the Betting, Gaming and Lotteries Commission, BGLC, shows… more

Flow comes through

Jamaica – Dear Claudienne, I have requested your help in the past when trying to do it on my own has yielded no results. I am again reaching out to you as you have always gotten my issues resolved for me… more

Internet for cars, boats and other personal devices an emergent service in Jamaica

Jamaica – Satellite internet providers are now offering data for cars, boats and other personal devices as the internet of things – IoT – takes hold in Jamaica… more

Jamaican Seniors Told To Lively Up Themselves Over Tech Scams.

Jamaica – Jamaica’s Minister of Labour and Social Security, Pearnel Charles Jr., is saying that senior citizens need to become more technologically savvy, so that they will be less vulnerable to scammers… more

MoneyGram services resume after global network disruption — BOJ

Jamaica – MoneyGram services have been restored in Jamaica as the global network outage which resulted in the disruption of services has been resolved… more

MoneyGram service resumes

Saint Vincent and the Grenadines – On Wednesday, at least two local agents of MoneyGram, an America-headquartered international money transfer service, had confirmed that their MoneyGram money transfer service had resumed and was available at all their outlets across the state… more

SVG moving to digitalise its maritime sector

Saint Vincent and the Grenadines – ST. VINCENT and the Grenadines (SVG) is advancing plans to establish a Maritime Single Window (MSW) to digitalise its maritime sector. An MSW is a centralized IT platform that facilitates the exchange of information among ships and various government agencies for the efficient arrival, stay, and departure of ships at ports… more

Ministry launches D’Hub for teens to explore ICT

Trinidad and Tobago – The Ministry of Digital Transformation is launching a Developer’s Hub (D’ Hub) aimed at teenagers aged 16 and above… more

TSTT Appoints Kent Western as Chief Executive Officer

Trinidad and Tobago – The Board of Directors of Telecommunications Services of Trinidad and Tobago Limited (“TSTT”) is pleased to announce the appointment of Mr. Kent Western as Chief Executive Officer, effective October 1, 2024… more

Saturday, 28 September 2024

Minister Caddle announces new Barbados Centre for AI Innovation and Governance with Howard University

Barbados – Barbados’ Minister of Industry, Innovation, Science and Technology and development economist Marsha Caddle visited Howard University this week to deliver the keynote lecture during a Symposium to commemorate the 80th Anniversary of Eric Williams’ ground-breaking book, Capitalism and Slavery… more

United Nations celebrates International Day for Universal Access to Information

Caribbean – Оn Ѕерtеmbеr 28, thе Unіtеd Nаtіоnѕ оbѕеrvеѕ thе Іntеrnаtіоnаl Dау fоr Unіvеrѕаl Ассеѕѕ tо Іnfоrmаtіоn (ІDUАІ), hіghlіghtіng thе сrіtісаl rоlе оf Аrtіfісіаl Іntеllіgеnсе (АІ) аnd е-gоvеrnаnсе іn еnhаnсіng ассеѕѕ tо іnfоrmаtіоn іn оur dіgіtаl аgе… more

Sunday, 29 September 2024

Barbados sets sights on citizen-driven digital transformation

Barbados –  Barbados is undergoing a major shift in how public services are delivered, with a focus on making them more accessible, efficient, and citizen-driven. This is according to Mark Boyce, Chief Executive Officer of GovTech Barbados, who says this digital transformation is a part of the government’s broader goal to enhance the way it interacts with and serves its citizen… more

Drakes: SJPI ready for AI revolution

Barbados –  Principal of the Samuel Jackman Prescod Institute of Technology (SJPI), Ian Drakes, has suggested artificial intelligence (AI) is a central force shaping the future of industries in Barbados… more

Images credit: Freepik; Wikipedia; Wikipedia; Wikipedia; Marketing Magazine; Wikipedia; Wikipedia

Monday, 9 September 2024

‘Remarkably favourable’ multi billion gain for FTX creditors

Bahamas – FTX’s Bahamian liquidators are asserting that the failed crypto exchange’s creditors and customers will enjoy “a remarkably favourable outcome” via a multi-billion interest gain while recovering all their principal… more

Why cash is king in Trinidad and Tobago

Trinidad and Tobago – Last month, the TT International Finance Centre (TTIFC) issued a summary of the results of its survey of financial inclusion in this country… more

Tuesday, 10 September 2024

CaribNOG brings cutting-edge tech meet to Curacao this month

Curaçao – From September 19 to 20, Curacao will be at the center of regional technology innovation as it hosts the twenty-eighth assembly of the Caribbean Network Operators Group (CaribNOG). This unique professional association is a spirited volunteer-driven community committed to strengthening the Caribbean’s Internet infrastructure… more

Cyberspace is becoming a dark place

Guyana – The notion that cyberspace should exist in some fictional realm, free from the meddling hands of governments and regulatory authorities, is as fanciful as believing that international waters are a pirate’s playground immune to the reach of the law.  Cyberspace is a real place that is becoming, increasingly a dark place… more

CONATEL closes 5 illegal radio stations and demands corrections from 23 legal stations

Haiti – The General Directorate of the Executive Body of the National Telecommunications Council (CONATEL) informs that, following a new complaint from the National Office of Civil Aviation (OFNAC) concerning radio interference on aeronautical links, in the Departments of the Center and the North (Mirebalais, Hinche, Cap-Haïtien), a technical team was dispatched during the period from August 25 to September 1st, 2024 to resolve this problem… more

Flow Statement on Island-wide Outage

Saint Lucia – At around 7:00 PM on September 7, 2024, Flow customers encountered a temporary outage that impacted all services, including Entertainment, Fixed Broadband, Fixed Voice, IP & DATA, IP Transit, and Mobile… more

Wednesday, 11 September 2024

BTC and BCPMU sign historic 4-year industrial agreement

Bahamas – Following months of negotiations and discussions, BTC and its union partner, The Bahamas Communications and Public Managers Union (BCPMU), made it official, inking a new industrial agreement between both parties… more

BTC middle managers gain 10% base pay rise

Bahamas – Middle managers at the Bahamas Telecommunications Company (BTC) yesterday signed an “historic” industrial deal that includes a 10 percent base pay increase over its four-year term… more

BTC signs four-year industrial agreement with BCPMU

Bahamas – THE Bahamas Telecommunications Company (BTC) and the Bahamas Communications and Public Managers Union (BCPMU) signed a four-year industrial agreement yesterday… more

‘Cart before the horse’ over $377m FTX Bahamas fight

Bahamas – FTX’s Bahamas liquidators yesterday accused a failed crypto bank’s administrator of “putting the cart before the horse” in an escalating legal battle over a $377.419m claim against the collapsed exchange… more

ESPN Extra announced C&W Communications in time for English Premier League (EPL)

Caribbean – C&W Communications, which operates Flow, Flow Business, C&W Business, and BTC is promising football enthusiasts an expanded viewing experience as the English Premier League (EPL) with the introduction of a new channel, ESPN Extra… more

itel call centre to close its doors in Guyana

Guyana – Just some three-plus years after establishing its large customer call centre in Guyana, Jamaica-based itel has announced plans to close its operations in the country, leaving hundreds facing unemployment in what will be a blow to the government which has been seeking to expand the sector… more

UK to expand digital authorization for travellers from Guyana, other countries

 Guyana – The UK government is taking major steps towards delivering its  aim to digitise the UK border and immigration system and yesterday set out new implementation dates for the electronic travel authorisation (ETA) scheme… more

MSMEs urged to embrace e-commerce

Jamaica – DIGITAL experts are encouraging local businesses to embrace e-commerce to tap into export opportunities, cautioning that other countries are already ahead in this space… more

SCOTIA WOOS APPLE PAY

Jamaica – Jamaicans will gain access to Apple Pay in 2025 when the Bank of Nova Scotia Jamaica (BNSJ) becomes the first local bank to partner with the US$3 trillion giant… more

Enhancing security, digital transformation, and economic efficiency

Trinidad and Tobago – FOR the upcoming budget, the American Chamber of Commerce of Trinidad and Tobago (Amcham T&T) is calling on the Government to enhance national security measures by introducing a comprehensive maintenance plan for crime detection and enforcement equipment and implementing advanced DNA (deoxyribonucleic acid) testing and forensic capabilities… more

Thursday, 12 September 2024

‘School safe’ after social media alarm

Bahamas – CONCERNING social media posts from 9th grade Lyford Cay International School students prompted a police investigation… more

IGT Coding & Robotics Rock! Camp equips youth for new school year

Sint Maarten – A student from the St. Maarten Youth Council eagerly awaits the start of a coding session during the IGT Coding and Robotics Rock! Camp… more

Friday, 13 September 2024

Network Engineer Byron Sierra Inspires STEM Studies Class at St. Ignatius High School, Santa Elena Town, Cayo District, Belize C.A.

Belize – Nеtwоrk еngіnееr Вуrоn Ѕіеrrа vіѕіtеd Ѕt. Іgnаtіuѕ Ніgh Ѕсhооl’ѕ ЅТЕМ Ѕtudіеѕ сlаѕѕ оn 12th Ѕерtеmbеr 2024, whеrе hе ѕhаrеd hіѕ саrееr јоurnеу аnd іnѕіghtѕ wіth аѕріrіng еngіnееrѕ… more

Cayman’s connectivity now at full strength following Maya-1 repairs

Cayman Islands – Cayman’s recent outages of international internet connectivity have come to an end with the completion of repairs to the Maya-1 undersea cable, utilities regulator OfReg has announced… more

DNO Alert: DNO not linked to fake news about Matt Peltier

Dominica – It has been brought to the attention of Dominica News Online (DNO) that a fake news article about talk show host, Matt Peltier that has been circulating on WhatsApp and other social media platforms, has been attributed to our news outlet… more

Eastern Caribbean Supreme Court advances in digital transformation

Caribbean – As the Eastern Caribbean Supreme Court (ECSC) progresses into the realm of digitalization with the third and final module of the E-litigation portal officially launched in Dominica, even further advancement appears to be underway… more

Digital Diplomacy: Grenada’s opportunity to lead Caricom into the future

Grenada – In an era where digital innovation is key to national development, Grenada, under the leadership of Prime Minister Dickon Mitchell, is uniquely positioned to pioneer a novel model for international cooperation: Digital Diplomacy… more

Insurance sector main target for cyberattacks

Trinidad and Tobago – WHILE data on cyber risks in this country are limited, evidence and public reports suggest that firms have been experiencing various types of cybercrime, including ransomware, phishing, and data breaches, leading to significant losses, according to the Central Bank’s latest financial stability report… more

Why I am leaving Trinidad and Tobago after 10 years

Trinidad and Tobago – IN a candid discussion on X, Kyle Maloney, co-founder of Tech Beach, captured a sentiment that resonates with many in our nation today: “I see many people struggling to find their footing in Trinidad, and I know that if they changed their location, they would thrive, big time.” … more

                                                                                         Saturday, 14 September 2024

– Nil –

Sunday, 15 September 2024

Digital transformation will have cybersecurity edge: govt tech officer

Barbados – Barbados is on the brink of a sweeping digital transformation, with a particular focus on enhancing its cybersecurity infrastructure, the government’s chief technological officer has said… more

Guyana Cybercrime Law Will Only Apply To Criminals, Says Minister.

Guyana – Dr Bharrat Jagdeo, General Secretary of the ruling People’s Progressive Party , has repeated that the move to amend the Cybercrime Act of 2018 is not intended to stifle online discourse among Guyanese, but it is intended to target online criminal activities such as child pornography… more

Flow bids farewell to 2 respected managers at special retirement ceremony

Jamaica – Flow Jamaica recently hosted a retirement event for Opal Neil, former Senior Manager Regulatory Affairs and Juliet Best, former Manager Regulatory Compliance. These two former members of the Legal and Regulatory team dedicated many years of expertise and guidance to the company and its affiliate, Cable & Wireless Communications… more

Digital health education platforms for schools

Jamaica – With the ever-increasing incidence of non-communicable diseases, there is a critical need for more ways to deliver comprehensive health education… more

JBDC aiming to alleviate MSMEs’ anxiety amid digital transformation push

Jamaica – The Jamaica Business Development Corporation (JBDC) is optimistic that the Digital Jamaica Summit & Showcase hosted at the Jamaica Pegasus Hotel recently will offset some of the anxiety among Micro, Small and Medium-sized Enterprises (MSMEs) as they seek to go digital with their operations… more

PRISON CELL DISCONNECT

Jamaica – A law enacted nearly three years ago to stem the influx of cell phones in prisons has failed its first test, forcing a prosecutor to end the trial of a prisoner who was purportedly discovered with two mobile devices in his cell at a maximum-security facility… more

Y Smart Data launches address database, will help reduce insurance fraud

Jamaica – Y Smart Data has introduced its curated address database for the island, highlighting the benefits for the insurance industry… more

Image credits: kalhh (Pixabay); Wikipedia; BTC (Facebook); CompaniesLogo; Wikipedia; Wikimedia Commons

Monday, 2 September 2024

Managers union, BTC agree to new industrial agreement

Bahamas – The Bahamas Communications and Public Managers Union (BCPMU) and Bahamas Telecommunications Company (BTC) have agreed to a new industrial agreement (IA)… more

Telecommunications Minister, Chekira Lockhart visits ECTEL headquarters in St. Lucia

Dominica – The Minister for Telecommunications, Honourable Chekira Lockhart-Hypolite, visited the team at the Eastern Caribbean Telecommunications Authority (ECTEL) in St. Lucia, in her role as the chairperson of ECTEL’s Council of Ministers. This significant visit aimed to engage with the staff, celebrate their achievements and address the challenges facing the evolving electronic communications sector… more

Artificial intelligence, new tech solutions part of 2025 Energy Conference

Guyana – The 2025 Guyana Energy Conference and Supply Chain Expo will be held from February 18 to 21 and a focus on artificial intelligence (A.I.) alongside new technology solutions are expected… more

Tuesday, 3 September 2024

Flow announces broadcast of English Premier League for Caribbean

British Virgin Islands – Local and regional telecommunications provider Flow announced on Monday, September 2, the launch of ESPN Extra this year, along with the broadcasting of the 2024-2025 season of the English Premier League (EPL) on ESPN and ESPN 2… more

NBVI partners with Mastercard for fast and secure cross-border payments

British Virgin Islands – Today, the National Bank of Virgin Islands (NBVI) announces the implementation of Mastercard Cross-Border Services, a service within the Mastercard Move portfolio of money transfer solutions… more

Warning sounded over cybercrime

British Virgin Islands – Businesses in the Virgin Islands have been warned of a rising wave of cybercrime sweeping across the Caribbean… more

Regional outsourcer itel increasing Jamaica’s 2000-strong workforce

Jamaica – International business process outsourcer itel has plans to grow its Jamaican staff complement that numbers almost 2,000 employees after securing accounts with two new clients… more

Flow raising late fees at start of October

Trinidad and Tobago – The telecommunications provider Flow will be increasing its late fees, effective October 1… more

Wednesday, 4 September 2024

HRMAB warns of AI threat to jobs

Barbados. – Many jobs in Barbados may be on the line with the introduction of artificial intelligence (AI)  and technological advancements in businesses… more

Campers Showcase Skills In Robotics

Barbados – Enthusiasm, excitement and technology came together recently when over 75 students of the Barbados Junior Robotics Camp had the opportunity to showcase what they had learnt to an audience which included parents and sponsors of the camp… more

CXC upgrading offerings with new digital practitioner course for educators

Caribbean – The Caribbean Examinations Council (CXC®) has updated its Professional Learning Institute (PLI) to enhance the skills and training of educators throughout the region… more

Grenada to develop policy on drone use

Grenada – Grenada, through the Ministry of National Security, is to develop rules and policies pertaining to the use of drones. These guidelines will focus on identifying no fly zones as well as applying drone technology to assist with improving healthcare… more

AI could revolutionise Court of Appeal, claims chief justice

Jamaica – Jamaica’s Court of Appeal is “ideally placed” for the use of artificial intelligence (AI) in the settlement of cases, Chief Justice Bryan Sykes has asserted… more

BOJ update on Jam-Dex

Jamaica – The Bank of Jamaica (BOJ) has successfully completed the pilot of a dynamic QR code to allow for Jamaica’s central bank digital currency (CBDC) Jam-Dex to be accepted by merchants at point of sale (POS) machines, but there are further delays which will slow the roll out to the public… more

GraceKennedy’s Digital Factory inspires next-gen innovators

Jamaica – In keeping with its focus on bridging the digital literacy and skills gap, the GraceKennedy (GK) Digital Factory recently hosted a back-to-school mentorship day for students aged 9-16 years, under the theme: Innovators of Tomorrow: Discovering Digital Careers… more

JBDC survey reveals digital divide

Jamaica – A recent Jamaica Business Development Corporation (JBDC) survey has revealed that a moderate 32.44 per cent of respondents use digital technologies daily and understand their benefits… more

Why can’t we scan cheques with our phones in Jamaica?

Jamaica – While there have been several advancements by Jamaican banks over the last decade, a question that puzzles many persons is why they can’t simply deposit their cheques to their bank account using their smartphone? This already exists in North America and Europe, so why not in Jamaica?… more

NTRC & City Wifi review progress in SKNIX and Digital Services Network advancements

Saint Kitts and Nevis – St. Kitts and Nevis (WINN):  In July 2024, the National Telecommunications Regulatory Commission (NTRC) of St. Kitts and Nevis, led by CEO Ervin Williams, visited the Department of Technology to assess the development of the Internet Exchange Point (IXP) project and the Digital Services Network (DSN). Zach Newman, Director of City Wifi, the first Internet Service Provider (ISP) connected to the  St. Kitts and Nevis Internet Exchange (SKNIX), also participated in the visit… more

Is the Crime Hotline App a Hit

Saint Lucia – The Royal Saint Lucia Police Force (RSLPF) is encouraging individuals to make use of its crime hotline app as Saint Lucia continues to record homicides and other violent incidents… more

‘Artificial Intelligence vs Human Intelligence’

Trinidad and Tobago – Artificial Intelligence (AI) has the potential to save lives, improve food security and make energy production more efficient and sustainable, all the while reducing the costs of doing business in T&T… more

TT central bank allows company to issue electronic money

Trinidad and Tobago – The Central Bank of Trinidad and Tobago (CBTT) says it has issued a issued a provisional registration to Massy Remittance Services (Trinidad) Ltd (MRSTL) to issue electronic money (e-money) for a six-month period… more

Thursday, 5 September 2024

Sagicor Bank named Barbados’ ‘best consumer digital bank’

Barbados – Global Finance magazine has named Sagicor Bank (arbados) the ‘best consumer digital bank’ in Barbados in its 2024′World’s Best Consumer Digital Bank Awards’ for the Latin America region… more

New cybercrime law will target criminals, not free speech – Jagdeo

Guyana – Vice President Dr. Bharrat Jagdeo on Thursday assured citizens that recent revelations that the government intends to amend Guyana’s cybercrime laws are not aimed at curbing free speech… more

FAO Pilots Online Project to Assist Farmers

Jamaica –  The Food and Agriculture Organization of the United Nations (FAO) is piloting a Digital Services Portfolio (DSP), which has been introduced to 42 farmers from Mile Gully in Manchester, via two workshops… more

TELEM financial woes worsen, company in jeopardy since the publication of CEO position.

Sint Maarten – The financial situation of the country’s telephone company, TELEM, has worsened in recent months. TELEM is finding it difficult to pay its creditors due to the lack of proper cash flow… more

Can Trinidad and Tobago really go cashless?

Trinidad and Tobago – I had intended to write on the re-aligned feminisation of poverty this week but the headlines in the press about the results of the CSEC maths and English exams took precedence… more

TSTT, SOGET partner to make port operations more efficient

Trinidad and Tobago – THE majority state-owned telecommunications company TSTT has partnered with an international ports service provider to make Trinidad and Tobago’s port operations more efficient… more

Friday, 6 September 2024

Pilot project for digital progress tests successful in schools

Curaçao – Several schools participated in a pilot project last week for the digital administration of Progress Tests in Papiamentu and Dutch. According to the Ministry of Education, Science, Culture, and Sports, students from Mgr. Niewindt College, St. Antonius College, St. Paulus College, and Kolegio Sta. Rosa de Lima were highly enthusiastic after taking the digital tests… more

Guyana’s New Cybercrime Act Will Not Affect Freedom Of Expression, Says Minister.

Guyana – The General Secretary of the People’s Progressive Party  Dr. Bharrat Jagdeo has made it clear that the move to align the Cybercrime Act cyberspace with the United Nations Convention, will not infringe upon the rights of social media influencers or ordinary citizens… more

Allow payment of tax online

Trinidad and Tobago – THE EDITOR: On September 5, chaos erupted at the Board of Inland Revenue as long lines formed for property tax payments, leading to frustration among taxpayers and staff alike… more

Saturday, 7 September 2024

Amendments to Cybercrime Act will not target social media commentators – Jagdeo

Guyana – Vice President (VP) Bharrat Jagdeo on Thursday reassured that the amendments to the Cybercrime Act are not aimed at targeting social media commentators or ordinary citizens who air their views… more

GTT rebrands as ONE Communications

Guyana – In a move to expand and unify its communication services, the Guyana Telephone and Telegraph (GTT) on Thursday officially rebranded as ‘ONE Communications’… more

Financial app helps educator actualise wealth plan 

Jamaica – Being able to receive a decision on his loan application in mere minutes was a major boon for Kingston-based mathematics educator Matthew Johnson* who was able to acquire financing recently quickly via a secure financial app. He never needed to wait in line at a bank and the process was seamless. As a result, he was able to cash in on a deal to keep alive his ambitions of becoming a homeowner… more

Sunday, 8 September 2024

Digitization and teachers

Caribbean –  Exactly what Caricom heads of government will be doing at their next meeting discussing the CXC Mathematics performance this year is not something which is altogether comprehensible… more

Click, connect and DIY

Jamaica – AFTER years of requiring in-branch visits for people to open new accounts, more financial institutions are embracing technology to allow new clients to be onboarded digitally… more

Images credit: Bank Phrom (Unsplash); ECTEL; Wikipedia; Bank of Jamaica; Telem Group; Stabroek News