{"id":167901,"date":"2023-02-15T06:00:00","date_gmt":"2023-02-15T11:00:00","guid":{"rendered":"https:\/\/www.ict-pulse.com\/?p=167901"},"modified":"2023-02-15T05:54:52","modified_gmt":"2023-02-15T10:54:52","slug":"ictp-239-digitising-building-approval-process-remote-work-in-2023-and-the-security-of-critical-services","status":"publish","type":"post","link":"https:\/\/ict-pulse.com\/2023\/02\/ictp-239-digitising-building-approval-process-remote-work-in-2023-and-the-security-of-critical-services\/","title":{"rendered":"ICTP 239: Digitising the building approval process, remote work in 2023, and the security of critical services"},"content":{"rendered":"\n<p><em>In our February 2023 Community Chat, and with members of the Caribbean tech community, IT Systems Administrator, Halle Johnson and Business Coach and former Advisory Council Member of the American Registry for Internet Numbers (ARIN), Kerrie-Ann Vassall-Richards, the panel discusses:&nbsp; Digitisation of the building applications process; Is the Caribbean ready for work-from-home \/ remote worker culture? And the security of our critical resources\/sectors.<\/em><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<iframe loading=\"lazy\" width=\"100%\" height=\"166\" scrolling=\"no\" frameborder=\"no\" allow=\"autoplay\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/1447309291&#038;color=%23ff5500&#038;auto_play=false&#038;hide_related=false&#038;show_comments=true&#038;show_user=true&#038;show_reposts=false&#038;show_teaser=true\"><\/iframe><div style=\"font-size: 10px; color: #cccccc;line-break: anywhere;word-break: normal;overflow: hidden;white-space: nowrap;text-overflow: ellipsis; font-family: Interstate,Lucida Grande,Lucida Sans Unicode,Lucida Sans,Garuda,Verdana,Tahoma,sans-serif;font-weight: 100;\"><a href=\"https:\/\/soundcloud.com\/user-673719274\" title=\"ICT Pulse Podcast\" target=\"_blank\" style=\"color: #cccccc; text-decoration: none;\" rel=\"noopener\">ICT Pulse Podcast<\/a> \u00b7 <a href=\"https:\/\/soundcloud.com\/user-673719274\/ictp-239-digitising-the\" title=\"ICTP 239:  Digitising the building approval process, remote work in 2023, and the security of critical services\" target=\"_blank\" style=\"color: #cccccc; text-decoration: none;\" rel=\"noopener\">ICTP 239:  Digitising the building approval process, remote work in 2023, and the security of critical services<\/a><\/div>\n\n\n\n<p><strong>This episode is also available on <a href=\"https:\/\/soundcloud.com\/user-673719274\" target=\"_blank\" rel=\"noreferrer noopener\">SoundCloud<\/a>,&nbsp;<a href=\"https:\/\/itunes.apple.com\/us\/podcast\/ict-pulse-podcast\/id1373550291\" target=\"_blank\" rel=\"noreferrer noopener\">Apple iTunes<\/a>, <a href=\"https:\/\/playmusic.app.goo.gl\/?ibi=com.google.PlayMusic&amp;isi=691797987&amp;ius=googleplaymusic&amp;apn=com.google.android.music&amp;link=https:\/\/play.google.com\/music\/m\/Icau5acn2xiyl5yjuh7orl2mt54?t%3DICT_Pulse_Podcast%26pcampaignid%3DMKT-na-all-co-pr-mu-pod-16\" target=\"_blank\" rel=\"noreferrer noopener\">Google Play Music<\/a>, <a href=\"https:\/\/open.spotify.com\/show\/3d0U4ZYX80e5lenYLdzyX4\" target=\"_blank\" rel=\"noreferrer noopener\">Spotify<\/a>, <a href=\"https:\/\/music.amazon.com\/podcasts\/3f727ec1-de7d-416f-8bdc-31d9a911a09e\/ict-pulse-podcast\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon Music<\/a> and <a href=\"https:\/\/www.stitcher.com\/podcast\/ict-pulse-podcast?refid=stpr\" target=\"_blank\" rel=\"noreferrer noopener\">Stitcher<\/a>!<\/strong><\/p>\n\n\n\n<p>One of the challenging, yet exciting aspects of technology, is the fact that it is continually evolving. The circumstances and constructs in which it is required to operate are not static. One or more factors are changing, which in turn have an impact on the overall dynamics, and prompt adjustments to be made in order to remain relevant and perform optimally.<\/p>\n\n\n\n<p>It, therefore, means that we, in the tech community, need to be agile in our thinking and not unduly wedded to any specific situation or outcome. In this month\u2019s Community Chat session, topics discussed generally highlight a change in the status quo and the implications emerging from those changes. As expected, the situations are still unfolding and there are no definitive answers, but a broad range of issues emerged during the conversation, with points being highlighted that merit further thought and discussion.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Introducing our guests<\/h1>\n\n\n\n<figure class=\"wp-block-image alignright is-resized is-style-columns\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"167904\" data-permalink=\"https:\/\/ict-pulse.com\/2023\/02\/ictp-239-digitising-building-approval-process-remote-work-in-2023-and-the-security-of-critical-services\/kerrie-ann-vassall-richards\/\" data-orig-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?fit=607%2C640&amp;ssl=1\" data-orig-size=\"607,640\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Kerrie-Ann Vassall Richards (K. A. V. Richards)\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Kerrie-Ann Vassall Richards&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?fit=285%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?fit=607%2C640&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/fgd.dfv.mybluehost.me\/.website_c81a1e61\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?resize=304%2C320&#038;ssl=1\" alt=\"\" class=\"wp-image-167904\" width=\"304\" height=\"320\" srcset=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?w=607&amp;ssl=1 607w, https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Kerrie-Ann-Vassall-Richards.jpeg?resize=285%2C300&amp;ssl=1 285w\" sizes=\"(max-width: 304px) 100vw, 304px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/kerriearichards\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Kerrie-Ann Vassall-Richards<\/strong><\/a><strong> <\/strong>is the Founder of the Business Growth Rocket, which offers business coaching, training and advisory services. She is also a former Advisory Council Member of the American Registry for Internet Numbers (ARIN) and a Founding Member of the Internet Society (Jamaica Chapter).<\/p>\n\n\n\n<p>Kerrie-Ann\u2019s background is in business and in education, where she has led non-profit and commercial enterprises. Her specialities include policy and technical writing, e-learning, curriculum development and career development. Currently, she is on the Board of Advisors of the Young Entrepreneurs Association of Jamaica, an Entrepreneurship Development Specialist for Kingston Creative, and a Mentorship Consultant for UWI Ventures Trinidad\/ Trinidad and Tobago Unit Trust.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"167905\" data-permalink=\"https:\/\/ict-pulse.com\/2023\/02\/ictp-239-digitising-building-approval-process-remote-work-in-2023-and-the-security-of-critical-services\/halle-johnson-h-johnson\/\" data-orig-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?fit=640%2C640&amp;ssl=1\" data-orig-size=\"640,640\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Halle Johnson (H Johnson)\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Halle Johnson&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?fit=300%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?fit=640%2C640&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/fgd.dfv.mybluehost.me\/.website_c81a1e61\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?resize=304%2C304&#038;ssl=1\" alt=\"\" class=\"wp-image-167905\" width=\"304\" height=\"304\" srcset=\"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?w=640&amp;ssl=1 640w, https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Halle-Johnson-H-Johnson.jpg?resize=440%2C440&amp;ssl=1 440w\" sizes=\"(max-width: 304px) 100vw, 304px\" \/><figcaption class=\"wp-element-caption\">Halle Johnson<\/figcaption><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/halle-johnson-mba-candidate-767a4450\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><strong>Halle Johnson<\/strong><\/a> is the Systems Administrator of The University of The West Indies, Five Islands Campus, and is based in Antigua and Barbuda. He has over 20 years of experience within the IT field and has worked in the sectors of online gaming, hospitality, border control, E-sports and now academia.<\/p>\n\n\n\n<p>Halle holds a bachelor\u2019s degree in Information Systems and Computing from the University of London and a Master of Business Administration with a specialisation in Information Systems Strategy and Governance from Edinburgh Napier University. Halle also holds a myriad of industry certifications from Amazon, Microsoft, Cisco and many others. His current interests include Cybersecurity, Cloud Computing, Artificial Intelligence and Cryptocurrency.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">The topics discussed<\/h1>\n\n\n\n<p>In this Community chat episode, the following topics were discussed:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"1\">\n<li><strong>Digitisation of the building applications&nbsp;process<\/strong>.&nbsp; A bugbear for many, as the process for getting the requisite building permits and planning approvals can be protracted, taking between 2 and 6 months in many countries. Recently, it made the news in Jamaica that the Kingston and St Andrew Municipal Corporation is implementing an internal system to streamline its building applications process.<\/li>\n\n\n\n<li><strong>Is the Caribbean ready for work-from-home \/&nbsp;remote worker culture?<\/strong> &nbsp;Although from 2020, remote work and work-from-home had been embraced and were ushering in a new paradigm in the workplace, in the past the last 6 months or so, it appears that organisations are not as gung-ho about remote work as they once were.<\/li>\n\n\n\n<li><strong>The security of our critical resources\/sectors<\/strong>.&nbsp; With the Queen Elizabeth Hospital in Barbados experiencing a cyber-attack in December 2022, and more recently, one of the regional health authorities in Jamaica was hacked, it is becoming increasingly evident how vulnerable some of our critical services are to digital threats. But many of these sectors\/services are grossly under-resourced, which makes the requirements to maintain adequate digital security even more worrisome.<\/li>\n<\/ol>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>We would love to hear from you!<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Do leave us a comment either here beneath this article, or on our&nbsp;<a href=\"https:\/\/www.facebook.com\/ICTPulse\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Facebook<\/strong><\/a>&nbsp;or&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/ict-pulse-consulting-limited\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>LinkedIn<\/strong><\/a>&nbsp;pages, or via Twitter,&nbsp;<a href=\"https:\/\/twitter.com\/ICTPulse\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>@ICTPulse<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Also, if you or a member of your network is interested in joining us for an episode,&nbsp;<\/em><\/strong><a href=\"https:\/\/fgd.dfv.mybluehost.me\/.website_c81a1e61\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>do get in touch<\/em><\/strong><\/a><strong><em>.<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Let\u2019s make it happen!<\/em><\/strong><\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Select links<\/h1>\n\n\n\n<p>Below are links to some of the organisations and resources that either were mentioned during the episode or otherwise, might be useful:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.linkedin.com\/in\/kerriearichards\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Kerrie-Ann Vassall-Richards<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.linkedin.com\/in\/halle-johnson-mba-candidate-767a4450\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Halle Johnson<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.businessgrowthrocket.com\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Business Growth Rocket<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/fiveislands.uwi.edu\/\" target=\"_blank\" rel=\"noopener\" title=\"\">The University of The West Indies, Five Islands<\/a><\/li>\n\n\n\n<li>The Gleaner article, <a href=\"https:\/\/jamaica-gleaner.com\/article\/news\/20221214\/ksamc-use-technology-monitor-building-and-events-permits\" target=\"_blank\" rel=\"noopener\" title=\"\"><em>KSAMC to use technology to monitor building and events permits<\/em><\/a><\/li>\n\n\n\n<li>Nation News article, <a href=\"https:\/\/www.nationnews.com\/2022\/12\/13\/qeh-investigating-cybersecurity-breach-network\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><em>QEH investigating cybersecurity breach on its network<\/em><\/a><\/li>\n\n\n\n<li>Barbados Today article, <a href=\"https:\/\/barbadostoday.bb\/2023\/01\/05\/qeh-reports-further-progress-in-recovering-from-cyber-attack\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><em>QEH reports further progress in recovering from cyber attack<\/em><\/a>&nbsp;<\/li>\n\n\n\n<li>The Queen Elizabeth Hospital,&nbsp; <a href=\"https:\/\/www.qehconnect.com\/cybersecurity-incident-dec-2022-updates\/\" target=\"_blank\" rel=\"noopener\" title=\"\"><em>Cybersecurity Incident (Dec 2022) Updates<\/em><\/a><\/li>\n\n\n\n<li>Loop article, <a href=\"https:\/\/jamaica.loopnews.com\/content\/health-authority-admits-cyberattack-opposition-wants-details\" target=\"_blank\" rel=\"noopener\" title=\"\"><em>Health authority admits cyberattack, Opposition wants details<\/em><\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p><em>Images credit: K-A Vassall-Richards; H Johnson; Adhy Savala (<a href=\"http:\/\/unsplash.com\" target=\"_blank\" rel=\"noopener\" title=\"\">Unsplash<\/a>); Windows (<a href=\"http:\/\/unsplash.com\" target=\"_blank\" rel=\"noopener\" title=\"\">Unsplash<\/a>); Engin Akyurt (<a href=\"http:\/\/pexels.com\" target=\"_blank\" rel=\"noopener\" title=\"\">Pexels<\/a>)<\/em><\/p>\n\n\n\n<p><em>Music credit: The Last Word (Oui Ma Ch\u00e9rie), by Andy Narrell<\/em><\/p>\n\n\n\n<p><em>Podcast editing support:&nbsp; Mayra Bonilla Lopez<\/em><\/p>\n\n\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In our February 2023 Community Chat, and with members of the Caribbean tech community, IT Systems Administrator, Halle Johnson and Business Coach and former Advisory Council Member of the American Registry for Internet Numbers (ARIN), Kerrie-Ann Vassall-Richards, the panel discusses:  Digitisation of the building applications process; Is the Caribbean ready for work-from-home \/ remote worker culture? And the security of our critical resources\/sectors.<\/p>\n","protected":false},"author":2,"featured_media":167903,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[355],"tags":[71,105,330,359,58],"class_list":["post-167901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-businesses","tag-cybercrimecybersecurity","tag-digital-transformation","tag-panel-discussion","tag-teleworking","et-has-post-format-content","et_post_format-et-post-format-standard"],"jetpack_publicize_connections":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/ict-pulse.com\/wp-content\/uploads\/2023\/02\/Featured-Image-%E2%80%93-February-2023-Community-Chat.jpg?fit=1024%2C576&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p2iE1G-HG5","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/posts\/167901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/comments?post=167901"}],"version-history":[{"count":4,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/posts\/167901\/revisions"}],"predecessor-version":[{"id":167915,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/posts\/167901\/revisions\/167915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/media\/167903"}],"wp:attachment":[{"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/media?parent=167901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/categories?post=167901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ict-pulse.com\/wp-json\/wp\/v2\/tags?post=167901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}