{"id":70577,"date":"2014-12-03T06:46:41","date_gmt":"2014-12-03T11:46:41","guid":{"rendered":"http:\/\/www.ict-pulse.com\/?p=70577"},"modified":"2017-04-07T20:28:36","modified_gmt":"2017-04-08T01:28:36","slug":"hear-now-voice-caribbean-telecoms-consumers","status":"publish","type":"post","link":"https:\/\/ict-pulse.com\/2014\/12\/hear-now-voice-caribbean-telecoms-consumers\/","title":{"rendered":"Can you hear me now? The voice of Caribbean telecoms consumers"},"content":{"rendered":"
A discussion on the growing concern that the Caribbean telecoms\/ICT consumer is not top consideration in those markets, and what they can do to regain their voice.<\/em><\/p>\n Though it might have always been the case, the recent announcement of Cable & Wireless Communications Plc\u2019s intention to purchase Columbus International Inc. (which trade as LIME and Flow, respectively, in the Caribbean) has truly brought home that consumers tend to be an afterthought in the region\u2019s telecoms space. Indeed, the proposed purchase might be the most prominent issue in the region\u2019s ICT\/tech space, but there are others, which although they might not have the far-reaching implications of the sale, nevertheless emphasise the eroding position of consumers.<\/p>\n With regard to the proposed purchase, arguments are being made in various quarters that consumers will benefit from the merger of those two firms. However, so far, history does not support that position, where many countries across the Caribbean experienced an expensive and indifferent monopoly that only changed tact when competition was introduced and it started to lose market share. Moreover, in the services for which it did have a monopoly, for example fixed-line telephony, quality of service remained poor and there was little or no innovation in those segments.<\/p>\nProposed acquisition of Flow by LIME<\/h3>\n