Caribbean countries have been aspiring to become Information Societies. What does that mean, and how far are we away from that goal?<\/em><\/p>\n
Although there is no single definition for an Information Society, Wikipedia<\/a> offers a useful starting point:<\/p>\n
The transformation to an Information Society requires a variety of elements to be fostered. Figure 1 highlights four critical factors, which were identified by the International Telecommunications Union in Elements and Principles of the Information Society<\/a><\/i>. These factors should be evident not only at the macro (or national) level, but also with respect to individual sectors and industries, and even down to the individual citizen (micro-level).<\/p>\n
<\/a>
Figure 1: Key contributors towards realising an Information Society (IS) (Source: ITU)<\/p><\/div>\n
Infrastructural access<\/h3>\n
Critical to becoming an Information Society is the comprehensive roll out of the requisite Internet\/ICT infrastructure and facilities in order to ensure their accessibility and availability to all citizens.\u00a0 Initially, infrastructure deployment should satisfy Universal Access requirements \u2013 where connectivity is limited to common access points, within a community or area, which can be reached within a reasonable distance or time frame. However, eventually, the goal should be to achieve Universal Service, where facilities and services can be made available to every individual (or household, depending on the service).<\/p>\n
Plus:\u00a0 <\/b>In most Caribbean countries there has been an extensive roll out and take-up of mobile\/cellular services, which does suggest that they might be well on their way to achieving Universal Service in mobile\/cellular services. Globally, current user and technology trends point unequivocally towards portability. Hence, the mobile\/cellular phone is no longer for voice services only; technology has evolved sufficiently to support high speed Internet broadband, which potentially opens up a broad range of opportunities to the average Caribbean citizen.<\/p>\n
Challenge:\u00a0 <\/b>Although mobile\/cellular penetration is high throughout the region \u2013 over 100% in most countries \u2013 as Figure 2 shows \u2013 Internet broadband subscriptions rates are considerably lower. Moreover, although mobile broadband services has been gaining prominence over the last several months since local telecoms providers have been upgrading their networks, retail rates are still expensive, resulting to date in limited take-up.<\/p>\n
<\/a>
Figure 2: Comparison of mobile\/cellular and fixed Internet broadband penetration in 2011 in select Caribbean countries (Source: ITU, ECTEL)<\/p><\/div>\n
<\/p>\n
Equality of opportunity<\/h3>\n
Having facilitated physical access to and the availability of infrastructure and facilities, the actual use of technology across all sectors, levels, classes, and other groupings in the society is essential. Inclusiveness ought to be fostered, and hence the thrust is ultimately to eliminate digital divides especially for the traditionally marginalised, e.g. persons at the bottom of the pyramid (BoP), persons with physical disabilities, and depending on the country, women and girls.<\/p>\n
Plus: <\/b>Worldwide, and also in the Caribbean, there has been a growing awareness of the digital divide, and the need to better serve persons at the BoP. In the Caribbean, there have been a few projects geared towards addressing important needs or issues of persons at the BoP, such as developing mobile applications for the agriculture and fisheries sectors. However, it has been widely recognised that more work is needed, as there are numerous projects that still need to be developed.<\/p>\n
Challenge:<\/b>\u00a0 Generally, the traditionally marginalised segments of society are still being overlooked in the Caribbean, for example, building are still being constructed or have not been retrofitted to cater to the needs of the physically disabled. From a telecoms and ICT perspective, and unlike the mobile\/cellular experience across the region, there has also been limited policy and regulatory intervention to specifically promote Internet access and use among persons in lower socio-economic brackets. Pricing to secure Internet-suitable devices, along with are rates for service, are still prohibitive resulting in inequality <\/i>of opportunity across most Caribbean societies.<\/p>\n
Content diversity<\/h3>\n
The inclusiveness of the Internet and by extension, ICT, also requires that there be diverse content to foster greater participation. At the country level, the creation of local contact can foster greater social inclusion and cultural protectionism, but more importantly it can address or contribute to critical issues of a society \u2013 with the appropriate context.\u00a0<\/p>\n
Plus:\u00a0 <\/b>Within the Caribbean, there has been a growing focus on encouraging local content creation, so that individual countries, and the region collectively, can better address the needs of their citizens, along with the Diaspora. We are beginning to see signs of increased local content creation, as more individuals, schools, as well as public and private sector organisation establish on online presence, either through a website and\/or social media.<\/p>\n
Challenge:<\/b>\u00a0 Throughout the region, Internet broadband is still relatively expensive, which tends to limit an individual\u2019s use of the service, along with potential content creation activities. In-country web hosting services are also quite expensive, and although low-cost (or free) options are available overseas, take-up might still be limited due to the relatively low Internet speeds that are offered, or that the user can afford.<\/p>\n
Freedom of expression and access<\/h3>\n
Under Article 19 of the United Nations (UN) Universal Declaration of Human Rights<\/a>,<\/p>\n
In the last few years there has been considerable debate on whether Internet access should be considered a basic right. As reported in Should Internet access be a basic right in the Caribbean?<\/i><\/b><\/a>,\u00a0 a report published by the UN Human Rights Council was of the view that \u201cdisconnecting people from the Internet is a human rights violation and against international law, which could be seen as further supporting the recognition of Internet as a fundamental right<\/i>\u201d.<\/b><\/p>\n
So, how close are we in the Caribbean to being Information Societies?<\/i><\/b><\/p>\n
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