Roundup: for the week ending 19 April 2026
A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday, 13 April to Sunday, 19 April 2026.
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Author: Michele Marius
Beyond the headcount: Redefining the Caribbean’s outsourcing future
The global outsourcing playbook is being rewritten. As AI automates entry-level tasks, Caribbean countries must move beyond the call centre in order to remain relevant in the emerging dispensation. We outline a four-pronged strategy through which countries can redefine their outsourcing future.
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ICTP 395: 2026 update of the telecoms and ICT space of Guyana, with Lance Hinds
Over the past five years or so, Guyana has been accelerating its digital development. We initially explored the state of the country’s telecoms/ICT sector in 2019, and thought we needed an update. With longtime friend of the Podcast, IT and Internet Governance Strategist,Lance Hinds, we discuss: how the telecoms and ICT space in Guyana has evolved; service affordability; the degree to which the public and private sectors are leveraging ICT; the current strengths and challenges in the country’s ICT/tech space; and tech-related trends and opportunities Lance is seeing in Guyana.
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Roundup: for the week ending 12 April 2026
A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday, 6 April to Sunday, 12 April 2026.
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The digital dollar deadlock: JAM-DEX three years on
Three years since its launch, JAM-DEX remains at a crossroads. Although the digital currency is fully operational, it still accounts for only 0.1% of Jamaica’s total money in circulation. In this article, we dive into the current stalemate between the Central Bank and commercial institutions and revisit the five critical roadblocks we identified back in 2023 to see how much has actually changed.
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