Author: Michele Marius

ICTP 269: Digital resilience at work and in life, with Natalie Maharaj

Digital resilience is a topic that has not been comprehensively explored generally, and more so in the Caribbean region, though it is relevant and should be actively developed in organisations and at home. With Natalie Maharaj, the Director of the ICT Services Division of the Ministry of Public Administration, Trinidad and Tobago, we discuss among other things: the difference between digital resilience and cybersecurity; how organisations can become more digitally resilient; why psychology and technology are crucial in digital parenting; and ways in which we as individuals can be more digitally resilient.

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ICTP 268: Optimising performance and success through business intelligence, with Raquel Seville of BI Brainz

Business intelligence (BI), like data analytics, does not seem to be as prominent these days as data science and Artificial Intelligence (AI). However, data analytics and BI are separate disciplines from data science and AI, with the former still being especially relevant when trying to improve organisational performance and success. With Raquel Seville of BI Brainz, we get a primer on BI, and among other things, she highlights: misconceptions people have about BI; important skills individuals who want to work in BI should possess; and basic activities and tools MSMEs can use to begin to tap into the benefits of BI.

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