To a considerable degree, Caribbean organisations view mobile/cellular devices as providing marketing and promotion access, such as via social media. But mobile has become considerably more powerful and has become a crucial channel through which complete sales and do business.
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In our May 2023 Community Chat, and with members of the Caribbean tech community, Brittney Samuels and Janice Alexander, of UX Designer Network Jamaica, the panel discusses: What does it mean to become a digital society? The importance of local context when implementing technology in the Caribbean; and the digital customer experience problems in the Caribbean region.
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A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 8 May to Sunday 14 May 2023.
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As early as July 2023, Jamaica should have a digital marketplace, which it is hoped will drive increased e-commerce and the use of digital payments, especially JAM-DEX, the country’s Central Bank Digital Currency. However, cognisant of the challenges JAM-DEX has been experiencing, the immediate success of the digital marketplace is not assured. We outline five issues that must be addressed before the digital marketplace for JAM-DEX is likely to be a success.
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When it comes to making payments online, the convenience and ease of use of digital transactions have made them increasingly popular, and even essential, in today’s environment. Continuing with our Fintech in the Caribbean series, Eldred F Garcia, of First Atlantic Commerce (FAC), gives us an excellent primer on credit card payments. He also outlines the main types of payment fraud that FAC’s customers have been experiencing, and suggests how Caribbean MSMEs can participate more fully in the digital payments space, noting their limited resources.
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