Podcast Episodes | ICT Pulse – The leading technology blog in the Caribbean

ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

Posted by Michele Marius | 23 Oct 2024 | Podcast Episodes

Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie. Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including: whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive; the impact technologies such as AI and Robotic Process Automation are having on the industry; what it might take to move up the value chain; and his thoughts on the future of outsourcing.

ICTP 324: Video game development, the benefits and opportunities in the Caribbean region

Posted by Michele Marius | 16 Oct 2024 | Podcast Episodes

Although we have all played video games, video games developed by Caribbean developers appear to have little or no visibility. Moreover, there is no video game development industry in the region to speak of, and the underpinning ecosystem remains underdeveloped. However, by 2023, the size of the global video games industry is expected by valued at half a trillion US Dollars! We circle back to a 2021 conversation we had with video game developers, Glen Henry, of Spritewrench Studios, and Graham Reid, of GrahamOfLegend, where they discussed the state of game development and the potential and opportunities in the Caribbean region, including: the economic benefits for Caribbean countries; the region’s strengths and weaknesses; the business of video gaming development; and advice for individuals who want to get into game development.

ICTP 323: Developing technology as an export in the Caribbean region, with Vashti Maharaj of the Commonwealth Secretariat

Posted by Michele Marius | 9 Oct 2024 | Podcast Episodes

Almost without exception, all Caribbean countries are net importers of technology, especially ICT. In other words, we import considerably more of the ICT goods and services we use than we export. With Vashti Maharaj, the Adviser, Digital Trade Policy, of the Commonwealth Secretariat, we discuss technology as an export and how Caribbean countries can better develop this increasingly crucial aspect of their economy. Some of the areas covered include: defining the concept of technology as an export; factors hindering the growth of the technology export sector in the region; important trade agreements that can benefit Caribbean technology exporters; and advice she would give to a Caribbean tech entrepreneur looking to expand internationally.

ICTP 322: 2024 update on the Caribbean digital economy, with Chelcee Brathwaite

Posted by Michele Marius | 2 Oct 2024 | Podcast Episodes

According to the research and advisory firm, Forrester, the global digital economy will reach USD 16.5 trillion and capture 17 per cent of global GDP by 2028, but how is the Caribbean region’s digital economy developing? Management Consultant and International Trade Policy Specialist, Chelceé Brathwaite, returns to the Podcast to provide an update. She discusses among other things: the changes or developments that have occurred regarding the concept of the digital economy since our first conversation in 2022; the metrics used to measure a country’s digital economy; key challenges to Caribbean countries more fully realising their digital economies; and priorities Caribbean countries and/or the region should be focussing on to more fully develop their digital economies.

ICTP 321: Cybercrime laws on freedom of expression, AI and job displacement, digitisation and improving Caribbean education

Posted by Michele Marius | 25 Sep 2024 | Podcast Episodes

In our September 2024 Community Chat, and with a member of the Caribbean tech community, Steven Williams of Data Privacy and Management Advisory Services in Barbados, we discuss: Can effective cybercrime laws not encroach on freedom of expression? Job displacement: has AI already begun reshaping the Caribbean economy? Is increased digitisation and online learning what we need to improve student learning and the Caribbean education system?

Category: Podcast Episodes

ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

ICTP 324: Video game development, the benefits and opportunities in the Caribbean region

ICTP 323: Developing technology as an export in the Caribbean region, with Vashti Maharaj of the Commonwealth Secretariat

ICTP 322: 2024 update on the Caribbean digital economy, with Chelcee Brathwaite

ICTP 321: Cybercrime laws on freedom of expression, AI and job displacement, digitisation and improving Caribbean education

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