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Category: Podcast Episodes

ICTP 248:  AI and content development, tech and inequality to girls and the quality of Caribbean telecoms services

In our April 2023 Community Chat, and with members of the Caribbean tech community, Charlie Ann St. Cyr, a Social Impact Strategist and Founder of Girls With Roots, and Gisselle Ramsaran, a Digital Marketing Systems Strategist, the panel discusses: AI and its impact on content development; how technology can contribute to inequality and threaten the rights and well-being of girls in the Caribbean; and the quality of telecoms services across the region.

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ICTP 247: 2023 Caribbean outsourcing update and trends, with Kirk Laughlin, of Nearshore Americas

Globally, the business process outsourcing (BPO) segment of the wider outsourcing market continues to experience exponential growth, by as much as 9% year-on-year – increasing by one percentage point four years ago. Kirk Laughlin, of Nearshore Americas, discusses, among other things: how the Caribbean outsourcing industry has performed since 2020; how technological advancements such as AI and automation are affecting the outsourcing industry; and whether the Caribbean region is still competitive and attractive, noting the other locations worldwide that have emerged that are also vying for outsourcing business.

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ICTP 246: Telecommunications regulation, is it still needed in our increasingly digital world?

With Karel Douglas, the Executive Officer, Legal and Enforcement, of the Telecommunications Authority of Trinidad and Tobago (TATT), Cheryl Hector Fontenelle, the Acting Managing Director of the Eastern Caribbean Telecommunications Authority (ECTEL), which oversees telecommunications regulation in Dominica, Grenada, St. Kitts and Nevis, Saint Lucia and St. Vincent and the Grenadines, and Ansord Hewitt, the Director General of the Office of Utilities Regulation, in Jamaica, we discuss the evolution of telecoms regulation in the Caribbean region, and how regulation needs to evolve to accommodate the technology advancements that have been occurring and better position us for the future.

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ICTP 245:  Facilitating financial inclusion whilst building a lifestyle platform, with John-Matthew Sinclair of Lynk

Lynk, a digital wallet, is the only approved wallet for Jamaica’s Central Bank Digital Currency (CBDC), JAM-DEX. Lynk’s Chief Product Officer, John-Matthew Sinclair joins us on the Podcast to discuss Lynk and its current offerings, along with: reasons for the seemingly slow adoption of JAM-DEX in Jamaica; the issue of financial inclusion in the Caribbean region and the barriers to entry beyond the AML and KYC requirements that must be followed, and new product offerings that are coming on stream, and what the future holds for Lynk.

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ICTP 244: The state of innovation/R&D and payment technology, and where are the Caribbean women in tech?

In our March 2023 Community Chat, and with members of the Caribbean tech community, IT Specialist, Larissa Martin and eCaribbean Limited’s Managing Director, Rodney Browne, the panel discusses: The state of Innovation/R&D in the Caribbean; Why is payment technology still limited in the Caribbean? And where are the female tech leaders in the Caribbean?

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