Category: Podcast Episodes

ICTP 251:  Digital payment fraud, with Eldred F Garcia of First Atlantic Commerce

When it comes to making payments online, the convenience and ease of use of digital transactions have made them increasingly popular, and even essential, in today’s environment. Continuing with our Fintech in the Caribbean series, Eldred F Garcia, of First Atlantic Commerce (FAC), gives us an excellent primer on credit card payments. He also outlines the main types of payment fraud that FAC’s customers have been experiencing, and suggests how Caribbean MSMEs can participate more fully in the digital payments space, noting their limited resources.

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ICTP 250: 2023 Expert Insight update on cyber threats and security in the Caribbean, with Edward Millington of CariSec Global

In the second instalment in our Expert insights series on cyber threats and security for 2023, and with a new guest, Edward Millington of CariSec Global, he discusses, among other things: what’s been happening in the cybersecurity space and the changes that have occurred in the threat landscape; how countries can better manage threats to their critical infrastructure and services, which are often under-resourced; and where organisations are making cybersecurity investments, versus where they should actually be investing.

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ICTP 249: Unpacking the legal issues surrounding blockchain technology, with Alexander Gafoor of FinTechTT

Director of Regulatory Compliance of the FinTech Association of Trinidad and Tobago, Alexander Gafoor, helps us to explore some of the legal issues surrounding blockchain technology including, why you still may need a real-world contract even if an NFT has a smart contract; some of the legal issues associated with NFTs; reconciling the transparency and immutability of blockchain technology with data privacy legislation; and the valuing of digital assets, particularly with respect to taxes.

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ICTP 248:  AI and content development, tech and inequality to girls and the quality of Caribbean telecoms services

In our April 2023 Community Chat, and with members of the Caribbean tech community, Charlie Ann St. Cyr, a Social Impact Strategist and Founder of Girls With Roots, and Gisselle Ramsaran, a Digital Marketing Systems Strategist, the panel discusses: AI and its impact on content development; how technology can contribute to inequality and threaten the rights and well-being of girls in the Caribbean; and the quality of telecoms services across the region.

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ICTP 247: 2023 Caribbean outsourcing update and trends, with Kirk Laughlin, of Nearshore Americas

Globally, the business process outsourcing (BPO) segment of the wider outsourcing market continues to experience exponential growth, by as much as 9% year-on-year – increasing by one percentage point four years ago. Kirk Laughlin, of Nearshore Americas, discusses, among other things: how the Caribbean outsourcing industry has performed since 2020; how technological advancements such as AI and automation are affecting the outsourcing industry; and whether the Caribbean region is still competitive and attractive, noting the other locations worldwide that have emerged that are also vying for outsourcing business.

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