Category: Podcast Episodes

ICTP 366: UWI Five Islands AI Conference recap, with Dr Curtis Charles

ICTP 366: UWI Five Islands AI Conference recap, with Dr Curtis Charles

Posted by | 27 Aug 2025 |

The recently concluded UWI Five Islands AI Research Conference has become the leading AI event in the Caribbean region. We are once again joined by Dr Curtis Charles, one of the main drivers of the event, for a recap in which he shares, among other things: his overall thoughts on the conference; valuable learnings or takeaways from the event; possible reasons female attendance far exceeded males; and on a separate note, why he has been calling on the region to “creolise AI”.

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ICTP 365: Cyberlibertarianism, ubiquitous video recording devices, and digital colonialism

ICTP 365: Cyberlibertarianism, ubiquitous video recording devices, and digital colonialism

Posted by | 20 Aug 2025 |

In our August 2025 Community Chat, and with members of the Caribbean tech community, Financial and Impact Innovator, Digital Economist and Digital Transformation Expert, Telly Valerie Onu, who is based in Saint Kitts and Nevis, and  IT Specialist, Researcher and Digital Analyst, Matthew Cowen, who is based in Martinique, the panel discusses: Cyberlibertarianism; the impact of ubiquitous ready-to-hand video recording devices on our societies, and digital colonialism.

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ICTP 364: Evolving internet governance for an inclusive digital future, with Nigel Cassimire of the Caribbean Telecommunications Union

ICTP 364: Evolving internet governance for an inclusive digital future, with Nigel Cassimire of the Caribbean Telecommunications Union

Posted by | 13 Aug 2025 |

 Nigel Cassimire, the Deputy Secretary General of the Caribbean Telecommunications Union and Coordinator of the Caribbean Internet Governance Forum (CIGF), joins us once again to provide an update on the Internet Governance space and the 21st staging of the CIGF, which will be held from 20—22 August 2024 in Varadero, Cuba. During our conversation, we discussed: how Internet Governance and the conversations on IG have been evolving; the most prominent or topical issues in the IG space currently; the likely focus areas of the upcoming CIGF; and whether there are any specific issues the Caribbean region ought to be focusing on.

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ICTP 363: Breaking the stigma of poor customer support in the Caribbean, with Michael Mullings of ChatFlow

ICTP 363: Breaking the stigma of poor customer support in the Caribbean, with Michael Mullings of ChatFlow

Posted by | 6 Aug 2025 | ,

At the forefront of an organisation’s relationship with its customers, the customer service department is not only critical in leading that engagement but also in driving business efficiency and effectiveness. With Michael Mullings, the CEO of ChatFlow, a Software as a Service company providing sentiment-aware customer support, Michael discusses, among other things: how he got from BPO to becoming a tech entrepreneur; the problem ChatFlow is trying to solve; the factors that contribute to customer satisfaction; and the advice he would give his younger self.

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ICTP 362: 2025 Expert Insight update on cyber threats and security in the Caribbean, with Lt Col Godphey Sterling of Jamaica CIRT

ICTP 362: 2025 Expert Insight update on cyber threats and security in the Caribbean, with Lt Col Godphey Sterling of Jamaica CIRT

Posted by | 30 Jul 2025 |

In the third instalment in our Expert Insights series on cyber threats and security for 2025, we are joined by Lieutenant Colonel (Retired) Godphey Sterling, the head of the Jamaica Cyber Incident Response Team (JaCIRT). Our conversation with Colonel Sterling covers, among other things: how JaCIRT operates and the attitude towards cybersecurity (and the CIRT) in Jamaica; the cyber threat landscape in Jamaica; the challenge of maintaining a uniform level of security across large organisations or bodies; and what Colonel Sterling means by “security by obscurity”.

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