ICTP 126: Exploring the telecoms and ICT space of Guyana, with Samantha Sheoprashad of Trifinity Solutions
Guyana is among the most resource-rich countries in the Caribbean region, but historically, it has...
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Category: Podcast Episodes
ICTP 125: The future of work in a post-COVID-19 world, with Dr Claudius Preville
Although job and the workplace has been evolving over the past several years, COVID-19 has...
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ICTP 124: Resiliency in the face of disruption and leveraging telework
In this our September 2020 Community Chat, and with two members of the Caribbean tech community,...
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ICTP 123: Increasing digital literacy in the Caribbean, with David Soutar of the Caribbean School of Data
Back in the day, being computer literate was a specifically highlighted skill or requirement in...
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ICTP 122: Why call/contact centres should remain the bedrock of the Caribbean’s outsourcing strategy, with Yoni Epstein, of itelbpo
“Whether you’re manging 3,000 or you’re managing 20, the fundamentals are the same”, so says Founding Chairman and CEO of itelbpo Smart Solutions, Yoni Epstein. In this episode Yoni shares his entrepreneurial journey and a few of the important lessons he has learned along way. He also discusses challenges that limit the ability of Caribbean countries to transition into higher value outsourcing services; and why Caribbean countries should continue to focus on call/contact centres into the future.
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