Whenever business leaders want to highlight the importance of being innovative and not being disrupted, casualties such as Kodak and Blackberry are often mentioned. However, many of these businesses are still alive and well but have pivoted to cater to niche markets.
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Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie. Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including: whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive; the impact technologies such as AI and Robotic Process Automation are having on the industry; what it might take to move up the value chain; and his thoughts on the future of outsourcing.
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Without a doubt, many conversations are being had globally on artificial intelligence (AI), and one of the most important occurred during the recently held Annual Meeting of the World Economic Forum in Davos-Klosters, Switzerland. Software Architect and Tech Entrepreneur, Joel Dean, who attended the meeting, joins us on this episode and shares with us: the AI-related issues that were discussed at Davos; important takeaways he had from those discussions; and how we, in the Caribbean (and perhaps more broadly developing countries), should be positioning ourselves for AI and the future of tech.
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In the dynamic and competitive business environment, out-innovating your competitors is not just a strategy; it is a necessity. We explore five actionable tips to help your business thrive!
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Caribbean countries have been eagerly awaiting the availability of Starlink services as it could offer alternatives to what is available locally. However, concerns have also been expressed that Starlink, the global satellite internet constellation project, could threaten existing telecoms markets. We discuss.
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