Tag: investment

ICTP 396: The economics of AI for the Caribbean region, with Dr Justin Ram

We often talk about AI as a Silicon Valley phenomenon, but the economics of AI is a Caribbean story too. It’s about more than just chatbots; it is about a general-purpose technology that is fundamentally shifting how we value labour, productivity, and even regional data sovereignty. International Economist, Dr Justin Ram, joins us once again and shares his thoughts on: the factors he uses to determine the impact of AI on an economy; the impact of AI on our services sector, and the opportunities emerging thanks to AI; the potential for AI to widen the digital and socio-economic divide; and whether AI is an existential threat to Caribbean economies.

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ICTP 226: Caribbean tech leveraging the AfriCaribbean link and the forced transformation of the past 30 months

In our October 2022 Community Chat, and with members of the Caribbean tech community, Miguel Adwin, of Fimi Markets Inc. in the United States, and IT expert, Garfield Gordon, the panel discusses: how Caribbean tech can leverage the AfriCaribbean link; and a quick recap of the “forced” (digital) transformation of the past 30 months.

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ICTP 122: Why call/contact centres should remain the bedrock of the Caribbean’s outsourcing strategy, with Yoni Epstein, of itelbpo

“Whether you’re manging 3,000 or you’re managing 20, the fundamentals are the same”, so says Founding Chairman and CEO of itelbpo Smart Solutions, Yoni Epstein. In this episode Yoni shares his entrepreneurial journey and a few of the important lessons he has learned along way. He also discusses challenges that limit the ability of Caribbean countries to transition into higher value outsourcing services; and why Caribbean countries should continue to focus on call/contact centres into the future.

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