Tag: trends

ICTP 229: Moving from data to insights, with Liselle Ramcharan-Briscoe

Information Management professional, Liselle Ramcharan-Briscoe, discusses among other things: the types of data that could benefit from a data warehousing solution; when an organisation should consider moving to a data warehouse configuration; privacy and data protection issues that still must be considered; and why more organisations may actually need a data warehouse.

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ICTP 227: Are we there yet? Understanding the Caribbean region’s digital ecosystem and how developed it is

Without a doubt, Caribbean countries are going digital. But it is unclear how much progress has been made and where there are still gaps that need to be filled. USAID recently published the results of a digital ecosystem study it conducted across 11 Caribbean countries. We speak with researchers, Chelceé Brathwaite and Matthew Cowen, and USAID regional head, Mansfield Blackwood, on the study’s findings and recommendations, and what should be the next step for Caribbean countries.

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5 business process outsourcing trends to watch

Due to the scale of the business process outsourcing industry and its inherent emphasis on productivity, quality and efficiency, it can highlight early trends that will soon be evident across the wider business sector. We highlight five current trends in the BPO sector that are likely to become mainstream.

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