Tag: trends

ICTP 327: Ramblings. Would you let AI make all of your decisions?

In this podcast episode, our host, Michele Marius is alone – no guests – and sharing her thoughts on a recent article published in the New York Times in which the writer allowed AI to make all of her decisions for a week. The article sent Michele down a rabbit hole (of sorts) and had her ponder whether, in the context of AI, we could have too much of a good thing.

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ICTP 326: Our continuing vulnerability to cyberattacks, ESG versus CSR versus ICT, and Caribbean consultants becoming true digital nomads

In our October 2024 Community Chat, and with members of the Caribbean tech community, Debbie Jollie, the Stammering Communicator who is based in Trinidad and Tobago, and Technology Architect and Digital Transformation Consultant, Garfield Gordon, of Jamaica, the panel discusses:  our continuing vulnerability to cyberattacks; ESG versus CSR and the effects on ICT; and Caribbean consultants becoming true digital nomads.

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ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie. Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including: whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive; the impact technologies such as AI and Robotic Process Automation are having on the industry; what it might take to move up the value chain; and his thoughts on the future of outsourcing.

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