A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 25 March to Sunday 31 March 2024.

 

Monday, 25 March 2024

IDB: Bahamas Internet costs, speed miss mark

Bahamas – Broadband Internet costs and speeds represent potential barriers to The Bahamas embracing the digital economy and improved competitiveness, a multilateral lender has warned… more

Caribbean Businesses Embracing Digital Transformation, PwC Survey Reveals

Caribbean – A PwC Caribbean Digital Readiness Survey 2024 reveals significant strides in digital transformation among Caribbean businesses, emphasizing the critical role of artificial intelligence in driving change… more

Health Tech | How leaked health information can destroy lives

Jamaica – In Jamaica, we tend to not give much thought to the implications of health information leaks, perhaps because we are just entering the age of digital health and that has not yet posed a major issue. However, we have seen what has been happening with the financial industry and the distress it has caused individuals and losses to businesses… more

 

Tuesday, 26 March 2024

URCA defends push for electronic communication sector outage reporting

Bahamas – The Utilities Regulation and Competition Authority (URCA) has defended its push for outage reporting from its electronic communications sector licensees, with Cable Bahamas Limited/Aliv arguing that outage reporting to a national regulatory authority is ‘an exception rather than a rule.’ … more

IDB Lab and Precision Cybertechnologies unite to enhance cybersecurity

Trinidad and Tobago – The IDB Lab, the innovation and venture laboratory of the InterAmerican Development Bank (IDB) Group, has entered into a partnership with local entity Precision Cybertechnologies and Digital Solutions Ltd to bolster cybersecurity for micro, small and medium enterprises (MSMEs) in T&T… more

Expert: Embracing AI is the way forward

Trinidad and Tobago – COMPANIES that fail to use artificial intelligence (AI) may be out of business in the next five years. That is the perspective of strategic adviser and executive coach Shane Ram… more

 

Wednesday, 27 March 2024

BTC places special emphasis on Contact Center training

Bahamas – Nine BTC contact center agents recently graduated from a rigorous two-week training course. They are now able to address a variety of customer issues through a phone call rather than having to schedule a technician to visit the premises… more

Digitising operations for walk-ins

Jamaica – Consumers have been going through a lot. Customers talk. And why not? The point is to remain top of mind, right? Why then are so many brands dragged on social media, complained about on talk radio, and written about negatively in press? … more

OUR reports increase in mobile and fixed broadband subscriptions

Jamaica – The Office of Utilities Regulation (OUR) is reporting that mobile and fixed broadband subscriptions increased by 29 per cent and 41 per cent, respectively, from 2019 to 2023… more

 

Thursday, 28 March 2024

Aziel KU and CodeTech, Finding Tech Solution For Real World Challenges  

Belize – App development may still be considered a niche market in Belize, as local technological advancements are finding their place in the day-to-day lives of Belizeans. Undoubtedly, however, as our society advances, the demand for innovative technological solutions will increase… more

EU-LAC Digital Accelerator opens path for transcontinental business partnerships

Caribbean – THE EU-LAC Digital Accelerator is bridging the gap between transcontinental cooperation in the digital sphere with the launch of its inaugural open call for business alliances spanning Europe, Latin America, and the Caribbean… more

Quality of Service Rules established for telecommunications sector

Jamaica – The long-awaited Quality of Service Rules for the telecoms sector have been promulgated… more

TelEm Group announces temporary closure of Simpson Bay branch.

Sint Maarten – TelEm Group has announced the temporary closure of its Simpson Bay Branch, effective April 2, 2024, as the company prepares to transform St. Maarten’s premier telecommunication provider into a state-of-the-art Integrated Digital Service Provider (IDSP)… more

 

Friday, 29 March 2024

– Nil –

 

Saturday, 30 March 2024

Women encouraged to embrace opportunities in ICT

Jamaica – Kamla Hamilton, a senior product manager at C&W Business, has urged women to approach opportunities in the information and communications technology (ICT) sector with openness and flexibility… more

 

Sunday, 31 March 2024

Mastercard: Digital acceptance growing in LAC

Caribbean – There has been growth in the acceptance of digital transactions in Latin America and the Caribbean (LAC), but the cost of digital options remains an obstacle to wider acceptance in the region… more

Can AI pay?

Jamaica – Companies are betting on artificial intelligence to increase profits while slashing jobs. For Jamaica, one of the popular usages seems to involve the generation of the content that prefaces financial reports… more

Jamaica seeks overseas advisors for national broadband P3 project 

Jamaica – The Government of Jamaica (GOJ) is seeking international advisors for its large-scale domestic broadband public-private partnership (P3) project… more

Roach returns as TSTT’s chair

Trinidad and Tobago – SEAN ROACH is poised to resume his role as the chairman of the Telecommunications Services of Trinidad and Tobago Ltd (TSTT), marking his third consecutive term in the position… more

 

 

Images credit: rawpixel.com (Freepik); Bahamas Weekly; BTC (Facebook); Office of Utilities Regulation (Facebook); CANTO