Roundup: for the week ending 21 September 2025
A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 15 September to Sunday 21 September 2025.
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Tag: entrepreneurship
Frozen funds, shattered dreams: The longstanding reality of doing business in the Caribbean
When a Caribbean tech entrepreneur’s e-commerce business collapses, he blames his bank. But is the bank truly at fault, or does this story expose a deeper, more systemic problem? Dive into the painful reality of securing online merchant accounts in the Caribbean and the fine line between regulation and destruction for digital businesses in our latest article.
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ICTP 367: Becoming an African tech ecosystem builder for fashion and sustainability, with Pinaman Owusu-Banahene of ADJOAA
We revisit a conversation we had in 2023 with Pinaman Owusu-Banahane, the Founder and CEO of ADJOAA, a curated multi-brand online marketplace specialising in premium and sustainable fashion and lifestyle products made by African designers and Black-owned businesses. Pinaman shares her journey as a young Ghanaian woman who emigrated but found her way back home again, determined to establish a tech business that would uplift fashion designers and artisans across the Continent to improve their livelihood and promote the use of sustainable practices. During our conversation, Pinaman answers questions on, among other things: why she launched ADJOAA and the problem it is trying to solve; the entrepreneurial and start-up space in Ghana; the successes ADJOAA has been able to realise to date; and the challenges of creating an online marketplace that connects Africa to the World
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ICTP 363: Breaking the stigma of poor customer support in the Caribbean, with Michael Mullings of ChatFlow
At the forefront of an organisation’s relationship with its customers, the customer service department is not only critical in leading that engagement but also in driving business efficiency and effectiveness. With Michael Mullings, the CEO of ChatFlow, a Software as a Service company providing sentiment-aware customer support, Michael discusses, among other things: how he got from BPO to becoming a tech entrepreneur; the problem ChatFlow is trying to solve; the factors that contribute to customer satisfaction; and the advice he would give his younger self.
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Roundup: for the week ending 27 July 2025
A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 21 July to Sunday 27 July 2025.
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