Tag: business

ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

Posted by | 23 Oct 2024 |

Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie. Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including: whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive; the impact technologies such as AI and Robotic Process Automation are having on the industry; what it might take to move up the value chain; and his thoughts on the future of outsourcing.

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ICTP 324: Video game development, the benefits and opportunities in the Caribbean region

ICTP 324: Video game development, the benefits and opportunities in the Caribbean region

Posted by | 16 Oct 2024 |

Although we have all played video games, video games developed by Caribbean developers appear to have little or no visibility. Moreover, there is no video game development industry in the region to speak of, and the underpinning ecosystem remains underdeveloped. However, by 2023, the size of the global video games industry is expected by valued at half a trillion US Dollars! We circle back to a 2021 conversation we had with video game developers, Glen Henry, of Spritewrench Studios, and Graham Reid, of GrahamOfLegend, where they discussed the state of game development and the potential and opportunities in the Caribbean region, including: the economic benefits for Caribbean countries; the region’s strengths and weaknesses; the business of video gaming development; and advice for individuals who want to get into game development.

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